Payment to
healthcare providers involves three key processes in the revenue cycle:
Insurance follow-up, denials management, and self-pay management. Historically,
the first two have rightfully consumed most of the attention from hospitals,
doctors, and their business offices. But that was then, and this is now: With
the rise of High Deductible Healthcare Plans (HDHPs), and shrinking
reimbursement from government insurers, healthcare providers are seeing a large
portion of their revenue tied up in patient receivables. With little experience
on how to efficiently tackle this problem, providers are faced with a big
challenge.
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