White Paper

How AI-powered Multichannel Outreach Is Transforming the Collections Industry

Address Rising Delinquencies and Charge-Offs, Collect Faster via Voice, Text, Email, and Chat

Delinquency rates and charge-offs are rising across all types of debt, prompting collection agencies to turn to technology to streamline debt recovery. Offering consumers the option to communicate via their preferred channels using Conversational AI has become crucial, particularly for younger consumers, who prefer to engage with a bot and are unlikely to respond to your letters.

Industry-leading agencies have been using Interactive Assistants powered by Conversational AI to automate collection calls with consumers across multiple channels—voice, email, chat, and text. Conversational AI is fast to deploy and easy to use. Skit.ai’s clients report going live in less than 48 hours.

In this white paper, you'll learn:  

  • What industry leaders who have been using Conversational AI are saying
  • What the latest regulatory updates mean for Conversational AI users
  • How AI can help you reduce delinquencies and charge-offs and collect faster
  • The benefits of adopting AI now vs. later
  Download this new white paper now.