TCPA rule-changes have lead to confusion and uncertainty in the industry, as call centers and legal teams struggle to make full sense of the new regulations in light of potentially contradicting statutes and nuanced exemptions regarding call consent, system compliance, and the cost of regulatory infractions. Understanding the scope and legal intentions of these new regulations is crucial to succeeding in today’s call center industry.
Download TCN's Complete Guide to TCPA to keep your organization on the right path.