The U.S. ARM industry developed from a need for businesses to collect their unpaid debts. In the early 20th century, the industry was comprised of small third-party agencies that worked with a select few clients, employed a small staff, and used manual systems to manage accounts. Technological advancement, increased regulatory scrutiny, and a vast expansion of the amount of debt held by American consumers and companies have dramatically changed the industry’s composition. Today’s ARM industry is an amalgamation of several market segments – debt collection, debt buying, and repossession services, among others – that serves a diverse set of client sectors.

This whitepaper provides an introductory look at the history and composition of the ARM industry. Kaulkin Ginsberg also provides a general outlook on key economic indicators, highlights regulatory concerns, and discusses future trends impacting the ARM industry.  A more in-depth version is available for purchase by contacting