The iA Institute's series of digital roundtablesLeading Strategically Through Recovery, generously underwritten by LiveVox, helps industry leaders strategically navigate through the recovery of the current health and economic crisis.

This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.

Brought to you by the thought leaders and innovators at insideARM and the iA Institute.

As the effects of COVID-19 become more widespread, with impacts on all levels of business, many ARM leaders have not only had to make significant changes in the way they do business, but also recognized a shift in consumer behavior.

However as businesses begin to adjust to this new normal, there are many compliance and customer experience considerations they must take into account. How is innovation being used to not only meet various compliance mandates, such as PCI and TCPA, but also continue to drive business performance?

Join our upcoming webinar as leaders from Spring Oaks Capital, AFNI, and LiveVox team up with insideARM’s Amy Perkins to discuss tools, best practices, and operational strategies helping contact centers meet the needs of today’s new environment.

transcript of the webinar is available here.

Looking for more Strategy and Technology insights? You need to be at our virtual conference July 21-23, iA Strategy & Tech

You'll hear from credit and collections strategy experts with the broadest, most data-informed and practical points-of-view, plus you'll get to vet innovative, applicable new technology - all from your office or home.

REGISTER TODAY! (Early bird pricing is in effect)