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Download a Complementary Sample of this Product

(This product is approved for DBA International Certification Credit. As a reminder, the deadline for debt buying companies must receive their CPRC designation by February 29, 2016.)

Currently, only Large Market Participants are under the purview of CFPB examinations. However, any agency that works for one of the LMPs as an outsourced associate can expect to be affected by a CFPB examination. This To the Point document walks you through what you can expect to encounter during one of these examinations.

Even if you're not directly affected, being CFPB-ready can only make your collection agency more compliant.

You'll Learn:

  • Why are they here? Why examinations happen to good people
  • Show me yours -- what you'll be expected to produce
  • Examination Anatomy 101
  • CMS Building Blocks
  • The Devil is in the Details
  • Managing the Complaints
  • Who is minding the store?
  • Setting the internal expectations
  • Information Please

This report includes:

  1. Full synthesis of information from our CFPB Exam Prep webinar.
  2. A link to view the webinar from your own computer.
  3. The full slide deck.
  4. A certificate of completion for training purposes

Author: Compliance Professionals Forum

Length: 63 pages