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This Account Lifecycle Checklist allows your compliance team to review your incoming accounts from every angle -- from initial placements to returns.
It's the same scrutiny the CFPB or any other regulator would give to your accounts.
This document is a terrific tool for gap assessments and examination preparedness. It's a downloadable Excel spreadsheet that you can customize and augment, based on your own company's needs.
Even if you're not directly affected, being CFPB-ready can only make your collection agency more compliant.