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Benchmarking Report

Policy & Procedure Packet: Background Checks & Drug Screening

Buy Now $179.00

Drug testing is a common requirement for many kinds of employment, even though most private employers are not required to test for alcohol or drug use.


Legal liability is where a lot of collection agencies can feel the need for drug testing. Collectors have access to sensitive consumer information; mistakes made while that collector is impaired can compound damages.

 

This Tool gathers together industry intelligence along with policies and procedures from insideARM members across a variety of debt industry verticals.

These documents can be useful in: 

  • testing your current policy/procedure against others in the industry
  • testing your own business practices
  • exposing gaps in your current process
  • understanding how others are tackling this issue
  • developing your own policy/procedure from scratch.

Get this, as well as policies, procedures, checklists, and peer connections by joining insideARM's Research Assistant.

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