How can the CFPB clarify phone rules for the debt collection industry?

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The CFPB asked collectors and consumers in its recent Advance Notice for Proposed Rulemaking whether the Bureau should clarify existing rules for debt collection calls. Make sure you know how to avoid UDAAP violations on the phone, and in any other consumer interaction, with Compliance Focus: UDAAP. We’ve compiled the key points from our insideCompliance webinar into a resource no collector should be without.

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