Get practical answers and get on with your work
Try the iA Research Assistant
Our Top Stories
Hunstein: Now what? -- The petition for a rehearing has been filed. Amicus briefs, too. And if you look at the docket of documents, you might be surprised to see that they are all industry voices. No one from the consumer side submitted anything. Yes. [read more]
How a Bill Becomes a Law: HR 2547 -- A reader asks, "Is it your understanding that the bill can be passed through that vehicle to avoid the 60 vote threshold?" [read more]
CFPB Advisory Opinions -- It can be risky, as an individual agency, to reach out to a regulatory body like the CFPB to ask them if what you're doing is okay, especially if it isn't okay. [read more]
insideARM's FDCPA Tests & Answer Keys
Perfect for those looking for new tools for training collectors.
insideARM has published FDCPA Tests & Answer Keys. This is a free resource for members of insideARM's Research Assistant program
For those not members, and not interested in joining Research Assistant, you can order your copy for $129. (However, it's definitely cheaper to join Research Assistant.)
Learn the most frequent types and sources of complaints in the industry by taking this survey!
You may have tried an earlier version of this survey that errored out. We've fixed it! Give it another try!
Help our benchmarking group understand the number, type, and time spent on complaints.
These benchmark surveys, developed by insideARM's CRC (Consumer Relations Consortium) and Research Assistant, are designed to give you targeted insight into specific questions.
Your data is never tied to your company, only to aggregated results.
Those who share their email at the end of the survey will receive a complimentary copy of the survey results once published.
Take the survey!