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Consumer Financial Protection Bureau Announces New Advisory Committee Members

Through a press release issued on September 22, 2021, CFPB Acting Director Dave Uejio announced the appointment of new members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC), and Academic Research Council (ARC). These committee members will advise Bureau leadership on a broad range of consumer financial issues and emerging market trends.

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New whitepaper: find the hidden costs in your manual collections activities

You probably don't realize just how many of your collections operations are being done manually, but all those manual processes make your company much less efficient and profitable. In this new whitepaper from Telrock, find out how to identify the parts of your operations that could benefit most from automation, how much new automation your current system can support, and how much more efficient your operations can be. Learn more.
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NCB Crown Asset Management Spring Oaks Capital

CRC Submits Comments to Nevada Regarding Proposed Regulations for Medical Collection Law

The Consumer Relations Consortium (CRC) has continued its efforts to provide Nevada insight into the untended consequences of its newly enacted Medical Debt Collection law (SB248) which went into effect July 1, 2021.

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Think Differently: How Consumer Preference Will Shape the Future of Collections

The debt collections industry is undergoing dramatic change thanks to a number of converging factors. These include the pandemic-related disruption of the consumer credit market, the introduction of new regulations that restrict outreach in various ways (such as the Consumer Financial Protection Bureau’s Regulation F), and major shifts in how consumers prefer to be contacted about outstanding debt.

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CFPB Sues Software Company; Alleges it Encourages Credit Repair Businesses to Charge Illegal Fees

On September 20, 2021, the CFPB issued a press release announcing it filed suit against a California-based software company, Credit Repair Cloud (Cloud), and its owner, Daniel Rosen, for allegedly assisting illegal credit repair businesses. The CFPB alleges that Cloud and Mr. Rosen violated the Telemarketing Sale Rule (TSR) and the Consumer Financial Protection Act of 2010 (CFPA) by providing substantial assistance, including training, materials, and software to credit-repair companies that use telemarketing to reach consumers and charge unlawful advance fees.

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insideARM and the iA institute Announce Enhanced Collections Case Law Alert Service

ROCKVILLE, Md. -- insideARM and the iA institute, the industry's premiere provider of collections compliance, legal, and strategy analysis, are pleased to announce the relaunch of iA Case Law Tracker, the industry's most compact, convenient case law alert service.

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State Names Sameer Maini as Chief Information Officer

MADISON, Wis. -- State is pleased to announce Sameer Maini as its Chief Information Officer. He joins the company’s Executive Team with the goal of increasing recoveries and patient satisfaction for State’s clients through technology initiatives designed to improve and modernize the patient financial experience.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »