The Wins Keep Coming! Another Court Finds Calling From Curated List of Numbers is Not R&SNG

Well TCPAWorld, we have another great post-Facebook case for you. Franco v. Alorica Inc., No. 2:20-CV-05035-DOC-(KESx), 2021 U.S. Dist. LEXIS 164438 (C.D. Cal. July 27, 2021) used the Supreme Court’s Facebook ATDS definition and the Northern District of California’s recent ruling in Hufnus v. DoNotPay, Inc., 2021 WL 2585488 (N.D. Cal. June 24, 2021) to find that when a defendant randomly makes calls from a curated list, it is not randomly or sequentially generating phone numbers as is required under Facebook. Exciting stuff.

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Logos Capital Systems Continues Employee-Choice Giving Initiative

GASPORT, N.Y -- Logos Capital Systems, a professional collection agency, continues its support of the local  Western NY community throughout the summer. While summer often brings recreation and renewal, Logos executives know that life’s challenges and hardships tend not to pause for the seasons. That’s why the Monthly Charity Initiative has remained ongoing and in full effect. In total, ten organizations received charitable donations from Logos during the months of June and July.

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Thinking Differently about Thinking Differently: An Interview with Michael Meyer of MRS BPO

What does trying to write with your non-dominant hand have to do with the ARM industry? Join Erin Kerr as she discusses that, and more, with Michael Meyer, Chief Risk and Innovation Officer at MRS BPO.

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Spring Oaks Hires David Der as Head of Engineering

RICHMOND, Va. -- Spring Oaks Capital, LLC has hired David Der as Head of Engineering. He will report to Chief Technology Officer Paul Hurlocker.

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State Financial Regulator Moves Forward to License California Debt Collectors

SACRAMENTO, Calif. -- The Department of Financial Protection and Innovation (DFPI) has announced that all debt collectors operating in California can now apply to be licensed by the Department, representing the first step in increased state oversight that will include an assessment of applications, formal examinations, and protections for California consumers. Debt collectors, debt buyers, and debt collection attorneys operating in the state may now submit their license applications online at the Nationwide Multistate Licensing System (NMLS).

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ICYMI: CFPB Takes Action Against Fair Collections & Outsourcing for Misrepresentation and Failing to Investigate ID Theft.

In case you missed it, on August 17, 2021, the CFPB issued a press release in which it announced it filed a proposed settlement agreement to resolve a lawsuit against Fair Collections and Outsourcing (FCO). The settlement would require FCO to pay $850,000 and overhaul its policies and procedures. 

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iA Strategy & Tech Presents: Customer Preference Series, Session 1 -The Basics

22 September 2021 at 02:00 p.m.

Regulation F is scheduled to be implemented on November 30, 2021, and part of that implementation is gathering and using your customer’s contact preferences. While the CFPB doesn’t explicitly require communication in the customer’s preferred way, it’s likely we’re moving in that direction. Besides, contacting customers in a way they prefer should be good for your business, too. We’ll also discuss how and when we should gather preference from our customers, including language and frequency recommendations for the various channels through which customers can update their preferences.

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