On
September 20, 2021, the CFPB issued a press
release announcing it filed suit against a California-based software
company, Credit Repair Cloud (Cloud), and its owner, Daniel Rosen, for allegedly
assisting illegal credit repair businesses. The CFPB alleges that Cloud and Mr.
Rosen violated the Telemarketing Sale Rule (TSR) and the Consumer Financial
Protection Act of 2010 (CFPA) by providing substantial assistance, including training,
materials, and software to credit-repair companies that use telemarketing to
reach consumers and charge unlawful advance fees.
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Optimizing outreach and maximizing ROI in the Reg F era won't be easy, but it can be done. In this new whitepaper from Neustar, find out how an alternate approach, based on an intelligent omnichannel strategy, can comply with both the spirit and the word of Regulation F, improve RPC rates, and allow for faster contact than competitors that fail to adapt. Learn more.
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insideARM is grateful to our 2024 Strategic Supporters:
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ROCKVILLE, Md. -- insideARM and the iA institute, the industry's premiere provider of collections compliance, legal, and strategy analysis, are pleased to announce the relaunch of iA Case Law Tracker, the industry's most compact, convenient case law alert service.
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MADISON,
Wis. -- State is pleased to announce Sameer Maini as its Chief Information
Officer. He joins the company’s Executive Team with the goal of increasing
recoveries and patient satisfaction for State’s clients through technology
initiatives designed to improve and modernize the patient financial experience.
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MCLEAN, Va. -- Numeracle™ Inc.
(“Numeracle”), the pioneer of Verified Identity™ for communications, today
announced the collaborative success of a partner initiative with Avantive
Solutions (“Avantive”) to enhance the customer engagement and performance of
outbound business calls utilizing Verified Calls by Google.
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The Sixth Circuit recently reversed a trial court’s dismissal of
a putative class action lawsuit alleging violations of the federal Telephone
Consumer Protection Act, 47 U.S.C. § 227(b) (TCPA).
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District of Columbia -- At an open Commission
meeting on September 15, 2021, the Federal Trade Commission voted to make
significant changes to enhance public participation in the agency’s rulemaking, a
significant step to increase public participation and accountability around the
work of the FTC.
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TOMORROW! 22 September 2021 at 02:00 p.m.
Regulation F is scheduled to be implemented on November 30, 2021, and part of that implementation is gathering and using your customer’s contact preferences. While the CFPB doesn’t explicitly require communication in the customer’s preferred way, it’s likely we’re moving in that direction. Besides, contacting customers in a way they prefer should be good for your business, too. We’ll also discuss how and when we should gather preference from our customers, including language and frequency recommendations for the various channels through which customers can update their preferences.
Event Details »
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