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Nevada Federal Court Grants Summary Judgment in Debt Collector’s Favor in FDCPA and TCPA Case Alleging Attorney Representation and Use of an ATDS

On September 9, the U.S. District Court for the District of Nevada granted summary judgment in favor of a debt collector in a case involving alleged violations of the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA) based on phone calls the plaintiff received related to her medical debt.

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As a Research Assistant member, you’ll get the insight you’re looking for all curated by our team of compliance experts. Features include weekly roundtables with your peers, a weekly newsletter, and a library of up-to-date tools including CMS-enhancing guides, policy templates, policy builder tools, reports, and a state law quick reference matrix that lets you track Statutes-of-Limitation by judgment duration, lien and garnishment, and statutory references, by state and by product type. Learn More.  

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National Credit Adjusters Continues Annual Water Drive for Chandler, Arizona Community

CHANDLER, Ariz -- National Credit Adjusters, a receivables acquisition and management firm headquartered in Hutchinson, KS with a satellite location in Chandler, AZ, was pleased to continue support of an annual water drive spearheaded by the team in the Chandler office.

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insideARM Weekly Recap - Week of September 9th, 2024

The CFPB was heavy in the news last week, and our weekly recap reflects that. Let’s dive in.

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CFPB issues Annual Report on FDCPA: Blasts Medical and Rental Debt Collection Practices

Hospitals, insurance companies, and debt collectors need to step up their communication efforts to prevent the illegal collection of medical debts that have been previously paid or covered by providers’ charity care programs, according to the CFPB in its report to Congress on the status of the FDCPA, issued on September 5, 2024.  Communication to consumers from debt collectors should provide more specific information about debts to enable consumers to identify the accounts on which collectors seek payment, as well. The resulting harm to consumers—the medical debt appearing on the consumer’s credit report—puts the consumer in an untenable situation that could have been avoided if more information were shared, and if the hospitals did not set such a high bar for eligibility for their financial assistance programs.

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Navigating FCRA and Debt Collection With Special Guest Bridgeforce’s Michelle Macartney [Podcast]

In this episode of FCRA Focus, host Kim Phan is joined by fellow Troutman Pepper partner Stefanie Jackman and Michelle Macartney, managing partner and chief compliance officer at Bridgeforce. Together, they delve into the complexities of reporting collections activity to consumer reporting agencies. Michelle shares her extensive experience in consumer reporting compliance, offering valuable insights into the challenges and best practices for maintaining data accuracy and handling disputes. The discussion also covers the latest CFPB draft rulemaking on medical debt and its implications for consumer reporting agencies, end users, and furnishers. Tune in to learn how to navigate the intersection of FCRA and debt collection as well as discover effective compliance strategies to mitigate risks in today’s regulatory environment. Don’t miss this informative episode packed with practical tips and industry updates!

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Several consumer advocacy groups urge presidential candidates to continue CFPB’s work on “junk fees”

On August 15, a coalition of community, civil rights, consumer, and advocacy organizations released a letter urging both presidential candidates to support the CFPB’s ongoing efforts to combat “junk fees.” In a letter addressed to Vice President Harris and former President Trump, the groups emphasized the need for enforcement action and continued regulation of credit card fees, overdraft fees, non-sufficient funds fees and other similar types of fees. The letter highlighted how these fees may affect lower-wage workers, people of color, and small businesses disproportionately and claimed they discourage consumers from obtaining “mainstream” financial products, redirecting them into costlier “fringe” and “predatory” financial services.

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RA Compliance Corner: Managing Your Service Providers- Do you really have it all in order?

25 September 2024 at 02:00 p.m.

It's not news that a comprehensive vendor management policy is a must in today’s compliance-centric environment. But are you creating risk for your organization by leaving your vendor management policy on auto pilot? 

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