Newsletter Archive Version
Essential headlines, new reports, and best practices from insideARM.com. Got this from a friend? Subscribe to the ARM Insider.

ARM Insider - The Debt Industry's Most-Trusted Daily header image

Credit Reporting Issues and False Threats from Debt Collectors—Featured Topics in CFPB's Supervisory Highlights

Last week, the Consumer Financial Protection Bureau (CFPB) released the summer edition of its Supervisory Highlights, and it sounds like one debt collector got hit particularly hard for practices related to credit reporting. Overall, the Highlights discussed the CFPB's observations from September 2019 through December 2019 and also made mention of the CFPB's activity related to COVID-19 and its fallout. Read on for a summary.

Read the Whole Story »

ADVERTISEMENT
Advertisement
 

Navigating the “PayFac” Era: Rules, Regulations, and Electronic Payment Processing Requirements

Sep 16, 2020 1:00 PM Eastern


For collection agencies, the ability to process electronic consumer payments is key to maximizing revenue recovery and competing effectively in today’s marketplace. Paper checks are relics of days long gone, post-dated checks are riddled with risk, and bank transfers make consumers nervous. In the modern digital age, card payments reign supreme.


Knowing how to set up same-day, single-future and recurring preauthorized card payments is the hallmark of a successful collection agency and an outstanding consumer experience.


In this webinar, Ontario System's Rozanne Andersen will walk you through:

  • Visa/Mastercard rules governing collection payments

  • The distinct roles merchants, payment facilitators (“PayFacs”), and processors play in the payment process

  • The rules and regulations controlling convenience fees, surcharges, and service charges

Register now »


ADVERTISEMENT
Advertisement

ADVERTISEMENT
Advertisement

Former Students With Defaulted Federal Loans Are Missing Out on a Key Cares Act Benefit

The US Department of Education (ED) in implementing the President’s executive order of August 21, 2020, has clarified the rehabilitation benefits for former student borrowers who have defaulted on a federal student loan.  Essentially, ED has extended the CARES Act benefits through December 31st.

Read the Whole Story »


ADVERTISEMENT
Advertisement

Women in Consumer & Commercial Finance Conference 2020

8 December 2020 at 12:30 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer & Commercial Finance Digital – a virtual conference and networking experience for ALL women in consumer & commercial finance.

Event Details »


Keep Up With Us

Facebook Logo Facebook
Twitter Logo Twitter
LinkedIn Logo LinkedIn
To continue receiving email newsletters from insideARM, please add editor@insidearm.com to your address book and/or safe list. All content and articles copyright © by insideARM LLC. All rights reserved. You can review insideARM's privacy policy here. Manage your email newsletter preferences or unsubscribe from this newsletter. Want to suggest a story? Email editor@insidearm.com

Want to be promoted in our publications? See our marketing options.

Our mailing address is:
%SENDER-INFO%