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Two New Decisions Allow Consumers to Unilaterally Revoke Written TCPA Consent But for Vastly Different Reasons

TCPAland already has one burning and endless controversy–the definition of ATDS–and now it looks like it has two.  Plus, TCPAland defendants just received more bad news out of the Northern District of Illinois–but that’s nothing new.

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Consumer responsiveness changes drastically during disasters - how should you adapt?

Find out in this FREE whitepaper from ContactRelief. You’ll learn how to identify customers affected by a disaster and shape your contact strategy to remain efficient while avoiding customer hostility, protecting your brand image, and eliminating compliance risks. Get the whitepaper right here.


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Summons Not a Communication, Answer Deadline Does Not Overshadow Validation Rights According to Nevada Federal Court

In debt collection, the consumer’s Fair Debt Collection Practices Act (FDCPA) validation rights, as spelled out in section 1692g, are all but sacred. Whether a debt collector’s communications overshadow the consumer’s 30 day window to dispute the validity of a debt remains a hot button issue. In Arellano v. Clark County Collection Service, LLC and Borg Law Group, LLC, No. 2:15-cv-01424 (D. Nev. Aug. 28, 2018), the District of Nevada recently reviewed whether information in a court summons can overshadow the 1692g validation rights.

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Women in Consumer Finance Conference

10 December 2018 at 06:00 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2018 – a conference and networking event for ALL women in consumer finance.

Event Details »


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