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Credit Eco to Go: Competing for the Attention of the Consumer

In celebration of the one year anniversary of Clark Hill’s CreditEcoToGo, and its 50th episode, we discuss the digital transformation of the collections industry with Dave Hanrahan, CEO and Co-Founder of Kredit, a next generation software platform that lets consumers interact with all their creditors, and those collecting for them, in one place.

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Whitepaper: How to Automate After-Call Wrap-up and Boost Agent Productivity

Your agents spend on average 25% of their day taking notes. That's $10,000 per agent, per year. Find out how machine learning can automate after-call wrap-up, free your agents from note-taking duty, and radically increase productivity in "Accelerating Agent Productivity," a new whitepaper from Prodigal. Learn more.
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NCB Crown Asset Management Spring Oaks Capital

California DFPI Enters Groundbreaking Consent Order with NY-Based Income Share Agreements Servicer

SACRAMENTO, Calif. – The California Department of Financial Protection and Innovation (DFPI) today announced it had signed a landmark agreement with New York-based Meratas, Inc., a company that partners with educational institutions to offer students Income Share Agreements or ISAs to finance post-secondary education and training.

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Orion Capital Solutions Participates in the Ronald McDonald House 5K Run

ORCHARD Park, N.Y. -- Orion Capital Solutions proudly participated in the Ronald McDonald House Charities 2021 Hybrid 5K Run again this year. The Orion team will continued its annual support of the Ronald McDonald House Charities of Western New York, Inc. (RMHC of WNY) by participating either virtually July 14-28 or joining the race in person on Wednesday, July 28th at 6:30pm at Buffalo, New York’s Outer Harbor.

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D.C. City Council Amends Emergency Debt Collection Bill

On August 3, 2021, the D.C. City Council unanimously approved an amended version of the pending D.C. emergency debt collection bill. If signed by the D.C. Mayor, the amended bill will become applicable on October 1, 2021.

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Balto Announces End to QA & Coaching as We Know It

ST. LOUIS, Mo. -- Balto, the #1 Real-Time Guidance platform, has announced the end of contact center coaching and QA as we know it with the launch of two new products: Real-Time Coaching and Real-Time QA.

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DCM Services Enhances DCMS ServiceLink with Chat Functionality and Quick Pay Feature

MINNEAPOLIS, Minn. -- DCM Services, LLC (DCMS) the industry leader in estate and specialty account recovery solutions, has launched a new Quick Pay feature within DCMS ServiceLink™, and is also pleased to announce the official launch of chat functionality within DCMS ServiceLink! Clients who are eligible will have the option to allow online chat between their consumers and DCMS account representatives.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »