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FTC Seeks Input for Potential Data Privacy and Security Rulemaking

On Aug. 11, 2022, the Federal Trade Commission issued an Advance Notice of Proposed Rulemaking seeking input that will shape potential rules “to crack down on harmful commercial surveillance and lax data security.”

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Collect Rx Joins Healthcare Revenue Cycle Leader Wakefield & Associates to Deliver Out-of-Network Solutions.

AURORA, Colo. -- Wakefield & Associates, a leading healthcare revenue cycle solutions company, announced today that Collect Rx has joined the Wakefield organization. Together, the two companies will leverage combined capabilities to provide a full spectrum of revenue cycle solutions, including Out-of-Network Claims resolution to healthcare providers across the country.

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CFPB Enters into Consent Order with Fintech Company to Resolve Alleged UDAAP Practices Arising From use of Algorithm

The CFPB announced that it has entered into a consent order with Hello Digit, LLC (“Digit”) to settle the CFPB’s claims that Digit engaged in deceptive acts and practices in connection with an automated savings tool it offered to consumers.  The settlement requires Digit to pay a $2.7 million civil money penalty and at least $68,145 in consumer redress.

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4 Vendor Management Best Practices for Collections and Recovery

Finding, vetting, and on-boarding a new collections and recovery vendor is not easy or fast. You go through the trouble of wading through all of the potential vendors, assessing them, eliminating those with any red flags, and finally committing to onboard a vendor. So, whether you are outsourcing debt collections or adding new debt collections techology, you want to make sure those hard-won vendor relationships work well for you and last a long time.

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DNF Associates Employees, Vendors, and Neighbors Answer the Call for Donations

GETZVILLE, NY – DNF Associates LLC, one the leading Asset Management Firms and purchaser of Delinquent Receivables, has answered the urgent call for more blood, by hosting a blood drive in conjunction with ConnectLife Blood and Organ Donor Network.

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Third Circuit Adopts “Reasonable Reader” Standard for Evaluating Whether a Credit Report Is Inaccurate or Misleading

What standard should courts use to determine whether information contained in a consumer’s credit report is inaccurate or misleading? According to the Third Circuit in a recent precedential decision, the standard should be that of the “reasonable reader,” not a “reasonable creditor,” i.e., not an individual or entity sophisticated in the art of reading credit reports. The Third Circuit further held that a reasonable reader reviews the report in totality: “A court applying the reasonable reader standard to determine the accuracy of an entry in a report must make such a determination by reading the entry not in isolation, but rather by reading the report in its entirety.”

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Overcoming Communication Barriers to Reach Your Accounts

14 September 2022 at 02:00 p.m.

In the seven-in-seven Regulation F era, every call counts. Transformation is needed in collection practices to become more precise on how to reach consumers – and precision does not mean making just one call a day.

What if you knew who to contact; what number to use and the best time to connect with consumers?  Phone Behavior Intelligence enables organizations to plan their outreach campaigns to connect with their customers by identifying the most active numbers to call and better align with the timeframes when individual consumers are using their phones.

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