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Which Contact Strategies Will Be Most Effective after Regulation F?

The Consumer Financial Protection Bureau’s new Regulation F is set to transform traditional collections practices. While the regulation may not go into effect until January 2022, its intent and impact is already clear.

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Member Questions: Debtor Record Retention

A member asks insideARM’s Research Assistant:


Do you have anything like a chart of debtor record retention requirements by state?


See the answers to this, and other member questions -- plus get the chance to submit your own questions -- only at Research Assistant. Learn more.
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NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

AgreeYa Solutions Launches CogentCollect

FOLSOM, Calif. -- AgreeYa Solutions, a leader in software, solutions, and services, today announced the launch of CogentCollect – a web-based solution that enables firms and agencies to leverage remote working. Engineered as an anytime-anywhere collection management and automation solution, CogentCollect enables firms to gain big savings on infrastructure and manpower costs, while improving collections, optimizing operations, and ensuring compliance.

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Phillips & Cohen Achieves Vulnerable Customer Accreditation

WILMINGTON, Del. -- Phillips & Cohen Associates, Ltd. (PCA), the leading specialist recoveries management business servicing creditors in the US, Canada, UK, Ireland, Australia, New Zealand, Spain, Portugal, and Germany is delighted to have achieved the much sought-after BSI 18477:2010 accreditation for its handling of vulnerable UK consumers.

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Credit Eco To Go: Creating a Voice for Fintechs

Congress, the states, and regulators have been scratching their heads for years when it comes to fintechs. Balancing consumer protection around innovation has been the source of contentious debate. Garry Reeder is the CEO of the newly launched American Fintech Council (AFC), an association that is looking to foster responsible innovation in financial technology.

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From Rambling Along to Building a Disruptive Digital Collections System; How Firstsource Thinks Differently

Talk about the difference between your company’s approach to innovation vs. its approach to incremental improvement.

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Reliant Financial Services Names New VP of Sales & Business Development

COLORADO SPRINGS, Colo. -- Reliant Financial Services LLC (RFS) recently announced that Ben Moulton has joined the company’s executive team as Vice President of Sales and Business Development. Moulton brings with him a distinguished background in senior-level sales and customer success roles, including 18 years of experience with a leading accounts receivables management technology company.

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iA Strategy & Tech 2021

13 July 2021 at 09:00 a.m.

Hear from the experts who can help transform your strategy.

You don't want to spend one unnecessary cent on your accounts. Find out how evolving ideas in strategy, cutting-edge tactics and a sophisticated blend of technology can get you much, much closer to that ideal.

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