How are you preparing for fewer collectors and more accounts? In this Neustar webinar, learn how other agencies are leveraging the following insights to improve their contact efficiency and effectiveness:
• Omnichannel phone, email, and device data for coordinated contact attempts across channels
• Dialing the phone number a consumer uses most
• Contacting the consumer during the times and days when they are most likely to answer
• Mitigating inappropriate call blocking or spam-mislabeling
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