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CFPB Highlights Impact of Credit Card Line Decreases on Consumers

A new report by the CFPB uses over five million credit records from one of the three nationwide consumer reporting agencies to examine how credit card companies have used credit line decreases throughout the Great Recession and the early stages of the COVID-19 pandemic.  As a general trend, the report found issuers used credit line decreases during broad economic downturns as a way to decrease overall risk.

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How to Use Automation for Better Compliance in Less Time

Identifying legal and performance risks manually isn’t just time consuming. It’s also risky. Automating things like demand letter and affidavit processing, scrubs, and skip tracing frees up your employees while also reducing risk. Find out how you can spend less time and resources on legal processes and be more compliant during How to Automate Legal Processes to Shrink Regulatory Risk & Increase Recoveries tomorrow, Wednesday, July 20th at 2pm ET. Register here.
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NCB Management Services, Inc. Hires Jason Shinkunas as VP of Finance

TREVOSE, Pa. -- NCB Management Services, Inc., recently announced the addition of Jason Shinkunas to the NCB Executive Leadership Team as the Vice President of Finance.

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Debt Collection Text Messages Not Protected by Bona Fide Error?

Starting in late 2020, the national media and consumer advocates published panicked warnings about debt collectors flooding consumers with unwanted text messages, emails and messages on social media in attempting to collect debts after implementation of Regulation F:

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Open to the Public: Debt Collection Advisory Committee Meeting

SACRAMENTO, Calif. -- On April 29, 2021, the Department of Financial Protection and Innovation announced the formal creation of its inaugural debt collection advisory committee, a seven-member board that will provide critical feedback to the Department as it stands up its debt collection licensing program. The committee will advise Commissioner Clothilde V. Hewlett on matters related to the debt collection business, including proposed fee schedules and other requirements.

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CRC Comments on CA DFPI's Proposed Complaints and Inquiries Regulation

On July 5, 2022, the Consumer Relations Consortium (CRC) submitted comments to the California Department of Financial Protection and Innovation (DFPI) regarding its proposed consumer complaint and inquiry regulations.  The proposed regulations seek to establish complaint filing processes for consumers as well as investigation, response, reporting, and tracking procedures for covered entities.

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Credit Eco to Go: What is the Future of the Fintech/Regulator Partnership? [Podcast]

In the last decade, the CFPB has tried to tackle the question of innovation through partnerships and No-Action Letters. First, there was Project Catalyst which resulted in very few collaborations and a small amount of No-Action Letters.

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WCF 2022

5 December 2022 at 08:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2022, December 5-7, 2022 at the Renaissance Esmeralda in Palm Springs. 

Registration is now open!

Event Details »