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Nevada Enacts New Law Regarding Medical Collections, Effective July 1, 2021

In April, New Mexico enacted a law targeting Health care collections; now, it’s Nevada’s turn. On June 2, 2021, Nevada’s Governor Steve Sisolak signed SB #248 into law.  The new law, which goes into effect in less than one month on July 1, 2021, imposes significant new requirements and restrictions on collecting medical debt in Nevada.

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Collection System Capabilities & Regulation F: Telrock Survey Results

Based on Telrock's technology survey of the industry, this report summarizes survey results and key insights from collections organizations with varying operation sizes and debt types. Learn how the industry responded by downloading the whitepaper here.
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IC System Receives 2021 BBB Torch Awards for Ethics

ST. PAUL, Minn. --  The Better Business Bureau (BBB) of Minnesota and North Dakota has awarded IC System with the 2021 Torch Awards for Ethics. The BBB uses the Torch Award for Ethics to recognize "businesses committed to ethical marketplace practices."

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Coast Promotes Chad Reese to Senior Director

GENESEO, N.Y. --  Coast Professional, Inc. (Coast) is excited to announce the promotion of Chad Reese to Senior Director of Operations. Mr. Reese has more than 20 years of experience in the collection industry and has managed high-performing teams for more than 19 years.

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CFPB to Look at Racial Issues; Examines County Level Demographic Data

The CFPB has announced it will be looking at racial issues and will be taking an active role in addressing issues of pervasive racial injustice and the long-term economic impacts of the COVID-19 pandemic on consumers. On April 28, 2021, the CFPB issued a press release announcing it analyzed county-level demographic data coming from complaints for racial disparity. Additionally, on June 3, 2021, Acting Director Uejio released this video discussing the CFPB’s intentions to take action against racial injustices toward consumers.

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Account Control Technology Holdings, Inc. Completes Sale to Transworld Systems Inc.,

DOVER, Del. --  Account Control Technology, Inc. (ACTH), one of the nation’s leading debt recovery, ARM and business process outsourcing companies, announced on June 4, 2021 the completion of their sale to Transworld Systems Inc. (TSI). Following the sale, TSI further cements the company’s position as the largest U.S. technology-enabled provider of accounts receivable management (ARM) solutions in the United States.

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How TCN Innovates in a Highly Regulated Industry

McKay Bird is the Chief Marketing Officer of TCN, a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies.

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iA Strategy & Tech 2021

13 July 2021 at 09:00 a.m.

Hear from the experts who can help transform your strategy.

You don't want to spend one unnecessary cent on your accounts. Find out how evolving ideas in strategy, cutting-edge tactics and a sophisticated blend of technology can get you much, much closer to that ideal.

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