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Joint Industry Letter to NYCDCA Seeks Extension, Poses 25 FAQs

Yesterday ARM industry trade associations Receivables Management Association International, ACA International, and the New York State Collectors Association, along with the National Creditors Bar Association and the New York State Bar Association submitted a joint letter to the New York City Department of Consumer and Worker Protection (formerly the Department of Consumer Affairs) requesting a 60-day extension to the effective date of its new language preference rules. 

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Collections strategy best practices, new tech and digital networking this July

iA Strategy & Tech (July 21-23) is the industry's most practical, data-rich source for cutting-edge collections strategy insight. What's more, this event is entirely digital this year, so you can network with your peers and vet new tech without having to travel. Make sure you're prepared for Q3, Q4 and beyond.


Attendees from over 100 companies have already signed up; more are joining us every day. Don't miss out! Sign up today.


Learn more »


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Ninth Circuit Says No to Marks Revisit En Banc

The United States Court of Appeals for the Ninth Circuit has declined a chance to revisit its 2018 decision in Marks v. Crunch San Diego, LLC that an automatic telephone dialing system (“ATDS”) under the Telephone Consumer Protection Act (TCPA) includes a device that “stores telephone numbers to be called, whether or not those numbers have been generated by a random or sequential number generator.”

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Webinar: Ask the Experts, Exclusively for Research Assistant Members

July 1, 2020 03:00 Eastern

Join Mike Bevel, Director of Education for insideARM; attorney Wendy Badger; Elizabeth "Libby" Shaffer, Legal Counsel for Dinsmore & Shohl LLP; and Stephanie Schuitt, Vice President Compliance for iQor, as we do our best -- which is pretty good -- to answer any question you can lob at us!

Here's how you can participate:

1) If you are a Research Assistant Member, go here and register for free. That page will give you the deets you need. Research Assistant members also get a full transcript of all the questions asked, all the answers given, and exclusive access to the replay.

2) If you're not a Research Assistant Member -- well, you can't really join this webinar. You get none of the above.

Questions about membership? Email our Director of Education, Mike Bevel, at mbevel@insidearm.com.

Register now »


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