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Isolating the Most Important Data Security Events: A Conversation with Brian McManamon

Join Stephanie Eidelman in conversation with Brian McManamon, president and CEO of TECH LOCK and vice president of RevSpring. TECH LOCK is a data security company that helps clients be more secure by employing and implementing a turnkey, end-to-end managed security and compliance solution. One of the things they've been focused on is using machine learning to isolate those few security events that really matter and need to be addressed immediately. This has been no simple task in the past, given the mountain of operating data produced by most agencies.

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Fewer Collectors, More Accounts: Prioritizing Contact Efforts for the Coming Wave of Delinquencies and Defaults

Jun 24, 2020 03:00 PM Eastern


New Panelist Added! Wendy Weinhardt, Principal Solutions Engineer, Neustar


Collections organizations that have more accurate consumer phone and email data, and the phone behavior of their target consumers, will be better positioned to efficiently make contact and arrange for payment.


How are you preparing for fewer collectors and more accounts? In this Neustar webinar, learn how other agencies are leveraging the following insights to improve their contact efficiency and effectiveness:


• Omnichannel phone, email, and device data for coordinated contact attempts across channels

• Dialing the phone number a consumer uses most

• Contacting the consumer during the times and days when they are most likely to answer

• Mitigating inappropriate call blocking or spam-mislabeling


Join Neustar dialing optimization experts Mitchell Young, Vice President of Customer Intelligence & Risk Solutions, Todd Meeks, Director of Risk Product Management, and Wendy Weinhardt, Principal Solutions Engineer, as they explain proven strategies that will help your organization prepare for the coming wave of accounts entering collections.


Register now »


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Legal Language in Collection Letter Not False/Deceptive/Misleading, Says N.D. Ill.

The courts have issued a couple of court decisions recently regarding variations of legal action language in collection letters. For example, just last month the Southern District of New York dismissed a complaint where the crux was letter language that stated, "[Creditor] will send your account to an attorney for possible legal action" if a payment arrangement is not made. Just yesterday, the Northern District of Illinois (N.D. Ill.) came to a similar conclusion in Ramirez v. Midland, which containeda slightly different version of legal action language.

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Webinar: Ask the Experts, Exclusively for Research Assistant Members

July 1, 2020 03:00 Eastern

Join Mike Bevel, Director of Education for insideARM; attorney Wendy Badger; Elizabeth "Libby" Shaffer, Legal Counsel for Dinsmore & Shohl LLP; and Stephanie Schuitt, Vice President Compliance for iQor, as we do our best -- which is pretty good -- to answer any question you can lob at us!

Here's how you can participate:

1) If you are a Research Assistant Member, go here and register for free. That page will give you the deets you need. Research Assistant members also get a full transcript of all the questions asked, all the answers given, and exclusive access to the replay.

2) If you're not a Research Assistant Member -- well, you can't really join this webinar. You get none of the above.

Questions about membership? Email our Director of Education, Mike Bevel, at mbevel@insidearm.com.

Register now »


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