Essential headlines, new reports, and best practices from insideARM.com. Got this from a friend?
Subscribe to the ARM Insider
insideARM ARM Insider

Consumer Relations Consortium Files Amicus Brief in Hunstein

On June 1, 2021, the Consumer Relations Consortium (CRC) filed an amicus brief supporting the defendant’s petition for rehearing en banc in the case of Hunstein v. Preferred Collection Services, 94 F.3d 1341 (11th Cir. 2021). Jessica Klander of Bassford Remele and Brit Suttell of Barron & Newburger, P.C. prepared the brief on behalf of the CRC.

Read the Whole Story »


Collection System Capabilities & Regulation F: Telrock Survey Results

Based on Telrock's technology survey of the industry, this report summarizes survey results and key insights from collections organizations with varying operation sizes and debt types. Learn how the industry responded by downloading the whitepaper here.
ADVERTISEMENT
Advertisement

insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

Throwing Shade?: Latest Court to Cite Hunstein Ends up Quietly Torching its Article III Standing Analysis

As I laid out a few weeks back, the Hunstein flubbed its Article III standing analysis in a big way. Specifically, after determining that a violation of 1692c(b) can cause intangible harm it stopped short of determining whether the specific violation of 1692c(b) in the case before it actually did cause harm. That’s a big no no that flat misapplies Spokeo’s “concrete harm” analysis.

Read the Whole Story »


Colene McNinch Joins Maxwell & Graves as Partner and Chief Compliance Officer

SEWELL, N.J. -- Maxwell and Graves Solutions, LLC (M&G), a leading consulting firm with expertise in collections and servicing in the financial lending space, announced that veteran compliance executive Colene McNinch has joined the company as Partner and Chief Compliance Officer.

Read the Whole Story »


ADVERTISEMENT
Advertisement

Logos Capital Systems Announces Monthly Charity Initiative

GASPORT, N.Y. --  Logos Capital Systems (Logos) announces a new monthly charity initiative that gives top performing employees an opportunity to donate to the charitable organization of their choice. Logos' team of receivables management professionals is incredibly engaged in corporate social responsibility efforts and dedicated to making an impact in their communities. Logos empowers its team to allocate their monthly donations to the charities that are closest to their hearts.

Read the Whole Story »


Credit Eco to Go: Machine Learning—The Results are In: Consumers Really Do Respond Better to Digital Communications

Since the start of the pandemic, the financial services industry, including the accounts receivable management (ARM) industry, has predicted that the use of technology to contact consumers will grow exponentially. That prediction came true, but Firstsource Solutions, a leading provider of business process solutions to more than 100 global businesses, has been using email and text to contact consumers since 2017. Arjun Mitra, President of Global Collections, stops by CreditEcoToGo to discuss the success of his company’s platform. The results show that consumers are far better off in resolving their financial issues on their own terms.

Read the Whole Story »


2nd Cir. Holds No FCRA Liability for Reporting Allegedly ‘Vacated’ Judgment as ‘Satisfied’

The U.S. Court of Appeals for the Second Circuit recently affirmed a trial court’s judgment in favor of a consumer reporting agency (CRA).

Read the Whole Story »


ADVERTISEMENT
Advertisement

TransUnion Presents: The Evolving Legal Landscape in Light of Hunstein

9 June 2021 at 01:00 p.m.

For debt collectors, the recent Hunstein decision may have altered the vendor-client relationship forever. Join this webinar to get an analysis of the amicus briefs filed by the industry in support of overturning Hunstein.

Event Details »