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Executive Q&A: Katabat CEO Shares Charge-Off Predictions and Thoughts About the Future

In this episode, Stephanie Eidelman, insideARM President & CEO, interviews Ray Peloso, CEO of Katabat, about what he thinks will happen with charge-offs, and what he believes will be essential to success in the future. Watch Stephanie's conversation with Ray, or read it below.

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Member Questions: Right Party Contacts?

A member asks insideARM’s Research Assistant:


Our dials are up nearly 50% over the past couple of months, yet our live connects are flat significantly down. Our right party connection conversion rates on those consumers who do connect have been relatively flat as well. What’s going on?


See the answers to this, and other member questions -- plus get the chance to submit your own questions -- only at Research Assistant. Learn more.
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insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

HUNSTEIN UPDATE: Court in Illinois Cites Hunstein with Approval While Distinguishing It

We’re keeping a close eye on the impact of the big Hunstein ruling from the Eleventh Circuit.

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Crown Asset Management Welcomes Seasoned Management Professional Annie Gonzales as Audit and Compliance Manager

Crown Asset Management, LLC (CAM), a receivables management and specialty finance firm in Duluth, GA, is pleased to announce the addition of Annie Gonzales to its growing team of professionals. Ms. Gonzales will serve as Audit and Compliance Manager, bringing with her 21 years of experience and expertise in the Accounts Receivable Management industry. Her responsibilities will include oversight and management of service operational audits, the leadership and coordination with both internal/external audit and compliance staff and internal executive management.

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CFPB and FTC Each Issue Fines/Penalties Against Debt Settlement Companies

The CFPB and FTC continue to make clear that their number one mission is protecting consumers, including from entities that claim to offer consumers assistance. On May 17, 2021, both CFPB and FTC issued press releases announcing they are seeking fines and penalties against debt settlement companies for unlawfully charging fees to consumers.

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First Financial Asset Management Continues Annual Sponsorship of the Promise686 Promise Race

The FFAM360 Alliance of Companies announces its continued corporate sponsorship of Promise686, a non-profit charity dedicated to ending the cycle of foster care, and its annual participation in The 2021 Promise Race, uniting people across the country to work towards the common goal of making a difference in the lives of vulnerable children.

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Out of the Frying Pan: Another Defendant Ends up in State Court After Raising Article III Issues

Friend or foe?

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Women in Consumer Finance 2021

6 December 2021 at 10:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a virtual and in-person conference and networking experience for ALL women in consumer finance.

Event Details »