Essential headlines, new reports, and best practices from Got this from a friend?
Subscribe to the ARM Insider
insideARM ARM Insider

CFPB Proposes to Delay Effective Date of Reg F for 60 Days

On April 7, 2021, the CFPB issued a Notice of Proposed Rule Making (NPRM) wherein it proposed delaying the effective date of the Debt Collection Rules (Regulation F) for 60 days. Reg F is scheduled to go into effect on November 30, 2021, and the proposed delay would push the effective date back to January 29, 2022.

Read the Whole Story »

HIPAA Business Associate Agreement Templates

This Research Assistant Tool gathers together samples of HIPAA-compliant Business Associate Agreements.

These documents can be useful in: 

  • learning about the marketplace of a vertical you’re investigating

  • testing your current documents against others in the industry

  • testing your own business practices

  • exposing gaps in your current process

  • understanding how others are tackling this issue

  • developing your own documents from scratch

This information is culled from Research Assistant members. It is not legal advice, and is not intended to be legal advice.

Don't want to spend $129? Sign up for insideARM's Research Assistant program. It's $50 a month, and you get unlimited free access to all policies, procedures, work instructions, and document packets. Prime membership gets you workgroups, peer calls, and additional perks not available anywhere else. Sign up now!

insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

In Today's Technology-Driven Collections, Age Matters

While the effective date is currently uncertain (see CFPB Proposes to Delay Effective Date of Reg F for 60 Days), many agencies are still in the position of ensuring that the technology they're using also offers them access to many of the safe harbors provided.

Read the Whole Story »

Albright Named to Independent Standards Board

CHICAGO, Ill. -- Commercial Collection Agencies of America is proud to announce the appointment of Mr. Kurt Albright to the Independent Standards Board effective immediately.

Read the Whole Story »


What it Takes to Get a Green Checkmark Displayed With Your Call: Understanding Authentication

Rebekah Johnson, CEO, and Anis Jaffer, Chief Product Officer of Numeracle host a live Q&A podcast series covering all things related to call center communications, including call delivery, STIR/SHAKEN, caller ID technology, TRACED Act, brand identity, and more. In the episode below (transcript edited by insideARM; listen to the full episode here), Rebekah and Anis discuss what it takes to authenticate and achieve the elusive "green checkmark" on the end subscriber’s device.

Read the Whole Story »

Nationwide Credit Corporation Connects With its Community; Sponsors New Hope Housing Bingo Night

ALEXANDRIA, Va. -- Accounts receivable firm, Nationwide Credit Corporation (NCC), makes a difference in its community through service towards charitable organizations and continued engagement in local initiatives and legislation impacting our industry. NCC is currently sponsoring New Hope Housing’s Celebrity Bingo Night which will be hosted by television and fashion celebrity, Monte Durham, on Thursday, April 22, 2021. This event will help provide shelter and support to homeless families in Fairfax County, the City of Alexandria, Arlington County, and City of Falls Church communities.

Read the Whole Story »

FACEBOOK IS OUT!: The 6 Most Critical Take Aways–and One Most Important Question–Following the Supreme Court’s HUGE TCPA ATDS Ruling

Well folks, it never fails. I try to sneak out on a vacation and a major TCPA ruling comes down. It happened with ACA Int’l. It happened with the Ominibus. And it happened with Facebook.

Read the Whole Story »


Bridgeforce Webinar Series: Vendor Selection and Implementation

14 April 2021 at 11:30 a.m.

Collections teams who are initiating or enhancing digitalization need a digital solution to serve many purposes. The solution must be the right organizational fit, while meeting impending regulatory changes and increased customer expectations from pandemic-driven digital usage.

Bridgeforce has developed a 3-part webinar series to help collections teams navigate the challenging process of selecting the right vendor solution that leads to a successful implementation. There’s no room for error because no organization can afford to sacrifice resources, time and money or hinder long-term success.

Event Details »