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Debt Collector Wins on Bona Fide Error Defense Where Dispute Letter Too Vague

Here’s a bit of good news in an otherwise chaotic week for the accounts receivable industry: On April 13, 2021, in the case of Anderson v. I.C. System, Inc., 3:20-cv-00263 (W.D. Wis. April 13, 2021), a district court granted summary judgment in a debt collector’s favor on a bona fide error defense. Before you say, ‘this is just a district court case, why should I care in light of all of the other things-which-will-not-be-named going on this week?’… a positive case is a positive case, and this particular case covers a situation likely familiar to any entity which is credit reporting.

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Collection System Capabilities & Regulation F: Telrock Survey Results

Based on Telrock's technology survey of the industry, this report summarizes survey results and key insights from collections organizations with varying operation sizes and debt types. Learn how the industry responded by downloading the whitepaper here.
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Woah: Supreme Court Strips FTC Of Key Ability to Obtain Monetary Relief in Court–Congress Vows Swift Action

Well this is a big one. And although it doesn’t relate directly to the TCPA, the cross-over issues here are pretty clear.

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ConServe to Award Continuing Professional Education (CPE) Credits

ROCHESTER, N.Y. -- Today ConServe announced it will award sponsored Continuing Professional Education (CPE) credits through its ConServe University® quarterly Webinar Series. CPE is a requirement for most CPAs and financial leaders to maintain their professional competence and provide quality professional services.

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CFPB and NY AG Go After Hidden Assets of Now Defunct Debt Collection Scheme

On April 22, 2021, the CFPB announced that it filed a complaint in federal court to seize a $1.6 million home; the ownership of which it alleges was transferred fraudulently by the operator of a massive and now-defunct debt-collection scheme.

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California DFPI Issues Notice of Proposed Rulemaking Regarding Debt Collection Licensing Application and Requirements

SACRAMENTO, Calif. -- The Department of Financial Protection and Innovation has filed a Notice of Proposed Rulemaking with the Office of Administrative Law. The Commissioner of the Department of Financial Protection and Innovation, formerly the Commissioner of the Department of Business Oversight (“Commissioner”), is proposing adding the following sections to subchapter 11.3 of title 10 of the California Code of Regulations to adopt the license application and requirements to obtain a debt collection license under the Debt Collection Licensing Act (Cal. Fin. Code, § 100000, et seq.):

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UVA Health to Cancel Tens of Thousands of Judgments and Liens

On April 19, 2021, the University of Virginia Health System announced that it would be canceling a pool of judgments and liens dating back to the 1990s.  The move will apply to all liens and judgments filed against households that make less than 400% of the federal poverty level, or about $106,000 for a family of four.

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When Each Contact Counts: Meeting the CFPB 7x7 with Intelligent Contact Data

12 May 2021 at 01:00 p.m.

The new CFPB Regulation F sets limits on the number of debt collection contact attempts and communications to seven times per each particular debt per week. More than ever, every contact must count.

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