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UVA Health to Cancel Tens of Thousands of Judgments and Liens

On April 19, 2021, the University of Virginia Health System announced that it would be canceling a pool of judgments and liens dating back to the 1990s.  The move will apply to all liens and judgments filed against households that make less than 400% of the federal poverty level, or about $106,000 for a family of four.

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New survey report: Why customers won’t take your call and what you can do about it

Outbound calling is under siege from a range of threats. In this new report from Neustar, find out what those threats are and how enhanced customer experience and operational efficiency can counter them.  For this report, Neustar partnered with Forrester Consulting to survey hundreds of executives responsible for outbound calling. Find out what Forrester learned about their outbound calling programs and get the practical steps you can take to improve your outbound calling. Learn more.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Absolute Resolutions Corp. Makes Donation to The Minnesota Council On Economic Education in Honor Of Financial Literacy Month

BLOOMINGTON, Minn.-- Absolute Resolutions Corp., headquartered in Bloomington, MN, announced today that in honor of financial literacy month they have made a financial contribution to the Minnesota Council on Economic Education (MCEE).

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Tammy Vandenbroek Joins CCM as Vice President of Institutional Relationships

SYRACUSE, N.Y. -- Capital Collection Management (CCM), a full-service accounts receivable partner offering compassionate, compliant, and innovative revenue recovery solutions, is proud to announce that industry veteran Tammy Vandenbroek has joined the team as Vice President of Institutional Relationships.

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BREAKING: 11th Circuit Holds Transmitting Data to Mail Vendor is Unauthorized Third-Party Disclosure

Last month, insideARM reported that in the case of Hunstein v. Preferred Collection & Mgmt. Servs., No. 8:19-cv-983 (M.D. Fla. Oct. 29, 2019), the 11th Circuit Court of Appeals heard oral arguments regarding whether the practice of using a mail house to send demand letters to consumers violated the Fair Debt Collection Practices Act (FDCPA). Today, the Court has given us their answer, holding that transmitting data to a mail house to generate and send demand letters to consumers does indeed violate the prohibition on third-party disclosure set forth in 15 USCA § 1692c(b).

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CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations

In case you missed it, earlier this month, the CFPB reached settlements with two entities it accused of wrongdoing.  On April 6, 2021, the CFPB issued a press release detailing the Consent Order it reached with Yorba Capital Management, LLC (Yorba) and its sole owner Daniel Portilla, Jr. (Portilla), and on April 13, 2021, the CFPB issued a press release  detailing the Complaint filed and Stipulated Final Judgment and Order it reached with SettleIt, Inc (SettleIt)

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3rd Cir. Holds No FDCPA Violation When Non-Interest-Bearing Debt Itemized ‘$0.00’ for Interest

The U.S. Court of Appeals for the Third Circuit recently affirmed the dismissal of a class action complaint alleging that a collection letter’s itemization of a debt as including “$0.00” in interest and fees — when the debt could not accrue interest or fees — violated the federal Fair Debt Collection Practices Act.

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RESCHEDULED: Regulation F: Making the Model Validation Notice Work

29 April 2021 at 01:00 p.m.

This webinar, previously scheduled for Thursday, 22 April, has been moved to Thursday, 29 April

Join iA's Senior Director of Education, Mike Bevel, and his panel of industry experts as they ask and answer (almost) all the questions you're probably worried about with regards to the Model Validation Notice.

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