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Keystone: A Court in PA Just Quietly Saved TCPAWorld from a Massive Onslaught of New Internal DNC Cases and No One is Talking About it

With Facebook neutralizing most TCPA ATDS claims, understanding the DNC rules—including the dense CFR requirements— is more important than ever.

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Member Questions: Opt-Outs

A member asks insideARM’s Research Assistant:


If a consumer opts out based on the text sent to them and removes that consent via text, do you respond to that opt-out with another text advising them that they have been opted out?


See the answers to this, and other member questions -- plus get the chance to submit your own questions -- only at Research Assistant. Learn more.

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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Ten Blind Spots to Avoid When Implementing Digital Technology (sponsored)

Implementations can be thrown off track by blind spots that add costs and time, and result in a lack of confidence in the overall solution. At Bridgeforce, we routinely help clients identify blind spots and take steps to ensure a smooth implementation. Here is our list of the top 10 critical blind spots to watch for — all of which can be managed and avoided if you take action early.

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What it Takes to Get a Green Checkmark Displayed With Your Call: Understanding Termination

Rebekah Johnson, CEO, and Anis Jaffer, Chief Product Officer of Numeracle host a live Q&A podcast series covering all things related to call center communications, including call delivery, STIR/SHAKEN, caller ID technology, TRACED Act, brand identity, and more. In the episode below (transcript edited by insideARM; listen to the full episode here), Rebekah and Anis have the second part of their discussion about what it takes to authenticate and achieve the elusive "green checkmark" on the end subscriber’s device. Read the first part here.

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California DFPI Commissioner Alvarez Issues Strong Reminder to Debt Collectors

Last week the California Department of Financial Protection and Innovation (DFPI) issued a reminder to future debt collector licensees and existing mortgage lenders and servicers about protections for California renters and homeowners experiencing economic hardship under the COVID-19 pandemic.

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Spring Oaks Capital Continues its Rapid Expansion with the Addition of Paul Hurlocker as Chief Technology Officer

CHESAPEAKE, Va. -- Spring Oaks Capital, LLC has hired Paul Hurlocker as Chief Technology Officer. Paul will be based in Richmond, Virginia, and report to President & CEO Tim Stapleford.

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Credit Eco to Go: Data… the Good, the Bad and the Soon to be Regulated

Clint Lotz, President and Founder of TrackStar stops by Clark Hill’s Credit Eco to Go to talk not only about data, but he weighs into the debate of data regulation. More and more states are enacting laws that give consumers more control over their own data. Industry opposes a fragmented regime and instead favors a national standard.

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Regulation F: Making the Model Validation Notice Work

22 April 2021 at 01:00 p.m.

Join iA's Senior Director of Education, Mike Bevel, and his panel of industry experts as they ask and answer (almost) all the questions you're probably worried about with regards to the Model Validation Notice.

Event Details »