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CFPB Enters into Consent Order with Student Loan Servicer to Settle Alleged UDAAP Violations in Connection with FFELP Loans

The CFPB has entered into a consent order with Edfinancial Services, a student loan servicer, to settle the Bureau’s allegations that Edfinancial engaged in deceptive acts and practices in violation of the CFPA UDAAP prohibition.  The consent order requires Edfinancial to pay a $1 million civil money penalty.

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There’s revenue buried in your data. If that data isn't organized, you aren't getting it.

We have access to more data than ever in the collections space, but how do we know we’re using it to our advantage? ​Find out how to organize your data and how that organized data can support revenue growth with Data Matters: How to Build the Foundation of Your Data Stewardship, Standardization, & Security Programs, a new ​3-part webinar series​ from iA Strategy & Tech​​. ​Join ​Session 1 - The Basics on Wednesday, 4/27 at 2pm ET. Register here.
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NeuAnalytics Hires Drew Anderson as SVP of Business Development

OVERLAND PARK, Kan. -- Drew Anderson has joined NeuAnalytics as Senior Vice President of Business Development, bringing with him over 38 years of financial services industry experience.

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Reliant Capital Solutions Partners with NC4K for Annual Gala

COLUMBUS, OH --Reliant Capital Solutions has partnered with NC4K in support of Ohio families experiencing pediatric cancer.

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The End of Outbound Calling and the New Customer Experience Era in Collections

Reg F set some companies back on their heels, but not Firstsource.

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DCM Services Appoints Michael Rosenthal as CEO and Tim Bauer as a New Member of the Board of Directors

MINNEAPOLIS, Minn. -- DCM Services, Inc. (“DCMS”), a portfolio company of NMS Capital (“NMS”) announced today that Michael Rosenthal has been appointed CEO, and former CEO, Tim Bauer, has been appointed to the DCMS Board of Directors. These new appointments support the company’s vision for continued excellence and growth.

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TransUnion Fires Back, Says it Will Fight CFPB Suit

On April 12, 2022, in response to the lawsuit filed against it by the CFPB TransUnion issued a statement defending its actions and alleging the CFPB is the party that failed to act within the spirit of the previous consent order between the parties. In its statement, which can also be found here, TransUnion said:

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WCF 2022

5 December 2022 at 08:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2022, December 5-7, 2022 at the Renaissance Esmeralda in Palm Springs. 

Registration is now open!

Event Details »