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iA Announces its 2019 Innovation Council to Advance the Adoption of Collection Technology

ROCKVILLE, Md. -- The iA Institute (iA) announced today its 2019 Innovation Council technology members. The iA Innovation Council meets together with the Consumer Relations Consortium (CRC) during each of its three annual meetings in Washington, DC, and also pursues initiatives throughout the year. The goal of the Council is to advance the adoption of modern, efficient and consumer-friendly technologies within the collections landscape.

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How to Optimize Your Dialing Operations While Combating Call Blocking

Collections organizations face increased difficulties in contacting their customers due to inaccurate or incomplete contact data, call blocking, spam-mislabeling, and the lack of consumer trust in answering phone calls. Download this free, informative whitepaper from Neustar to learn how collections organizations are leveraging new technologies and innovations in identity intelligence to optimize their outbound dialing operations, improving right party contact rates and revenue per dial while decreasing operational their costs. Get the whitepaper right here.


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Consumers Should Work Directly with Credit Card Companies Rather Than Debt Settlement Companies, Says CFPB

In a blog post published on April 3, 2019, the Consumer Financial Protection Bureau (Bureau) encouraged consumers to work directly with credit card companies rather than with debt settlement companies. The benefit of working directly with credit card companies is that it saves consumers money, according to the Bureau. Credit card companies usually give the same discounts to consumers as they do to debt settlement companies; the difference is that debt settlement companies will charge consumers for their service.

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Collections: Increasing RPCs with Authoritative Data Intelligence

8 May 2019 at 01:30 p.m.

Attend this informative webinar to learn how collections organizations are leveraging new technologies and innovations in identity intelligence to optimize their outbound dialing operations, improving right party contact rates and revenue per dial while decreasing their operational costs.

Event Details »


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