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Texas Joins the Fray: Consumer Privacy and Data Collection Bills Introduced

The Texas House of Representatives saw two bills introduced in March pertaining to consumer privacy and data protection, following the trend of similar laws in jurisdictions such as California and Washington.

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How to Optimize Your Dialing Operations While Combating Call Blocking

Collections organizations face increased difficulties in contacting their customers due to inaccurate or incomplete contact data, call blocking, spam-mislabeling, and the lack of consumer trust in answering phone calls. Download this free, informative whitepaper from Neustar to learn how collections organizations are leveraging new technologies and innovations in identity intelligence to optimize their outbound dialing operations, improving right party contact rates and revenue per dial while decreasing operational their costs. Get the whitepaper right here.


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Court Recognizes Reasonable Reliance on Prior Subscriber's Consent Defense in Denying Summary Judgment to Junk Fax Plaintiff in TCPA Case

Reassigned number liability remains shaky ground in the wake of ACA International v. FCC, 885 F.3d 687 (D.C. Cir. 2018), with the D.C. Circuit vacating the interpretation of “called party” and the one-call safe harbor. But all hope is not lost: Reasonable reliance remains a viable defense for those defendants who may have made a call or sent a text or fax to a reassigned number based on the prior subscriber’s consent. 

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The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

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