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CFPB Rules to Contain Call Caps, Allow Digital Communication Channels, Says Kraninger

In a speech at the Bipartisan Policy Center (full remarks in that link), Director Kathleen Kraninger provided an outline of her vision for the Consumer Financial Protection Bureau (CFPB and Bureau). The speech provides a glimpse into what the Bureau's forthcoming debt collection rules  will look like.

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How to Optimize Your Dialing Operations While Combating Call Blocking

Collections organizations face increased difficulties in contacting their customers due to inaccurate or incomplete contact data, call blocking, spam-mislabeling, and the lack of consumer trust in answering phone calls. Download this free, informative whitepaper from Neustar to learn how collections organizations are leveraging new technologies and innovations in identity intelligence to optimize their outbound dialing operations, improving right party contact rates and revenue per dial while decreasing operational their costs. Get the whitepaper right here.

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Why Digital Collections Is the Future

Has your organization made the move to digital? It’s one of the most important transitions you can make today within any business and any industry. In the collections industry, digitizing your company means a lot of change in the way you do things, but also in the tools, you can provide. You may understand what digital collections mean for your business – it means more data and more managed control over your operations. What does it mean for your customers, then? 

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Tips on Leveraging Credit Cards in Your Business

25 April 2019 at 01:00 p.m.

In this webinar, a former American Express vice president, corporate finance manager and a collection law firm owner will show you how they maximize their credit card spend to save thousands in travel!

Event Details »


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