Rebekah Johnson, CEO, and Anis Jaffer, Chief Product Officer of Numeracle host a live Q&A podcast series covering all things related to call center communications, including call delivery, STIR/SHAKEN, caller ID technology, TRACED Act, brand identity, and more. In the episode below (transcript edited by insideARM; listen to the full episode here), they debunk myths surrounding the June 30th, 2021 STIR/SHAKEN deadline as per the TRACED Act.
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Yesterday the Senate Banking Committee held its confirmation hearing for Rohit Chopra, nominated to be Director of the Consumer Financial Protection Bureau, and Gary Gensler, nominated to be Chairman of the Securities and Exchange Commission. In the 3+ hour hearing, there was no mention of the CFPB’s debt collection rule, however, there were a few interesting exchanges, and they weren’t all related to questioning of Chopra.
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HOUSTON, Texas – LTD Financial Services, L.P., a full-service accounts receivable management and business process outsourcing company, is pleased to announce that LuJuana DeFrance has joined the company as Director of Client Relationship Management. As a CEO direct report, she will continue to expand LTD’s “Client First” philosophy and serve as a strategic point of contact for LTD clients by creating an effective process and information flow between client services, operations, data operations, and other disciplines. Her responsibilities include effective project management; onboarding new clients, projects, and services; and ensuring customer success with accurate current reporting and attentive quality service for client satisfaction while building value-driven tenured client partnerships for the organization.
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