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FTC Enters Consent Agreement with Payment Processor for Opening Merchant Accounts for Fictitious Companies

On March 15, the Federal Trade Commission (FTC or Commission) released a consent agreement with Electronic Payment Systems and its owners John Dorsey and Thomas McCann (collectively, EPS) for allegedly opening credit card processing merchant accounts for fictitious companies on behalf of Money Now Funding (MNF).

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New Whitepaper: Collections of the Future

Creditors: How should collections evolve, what will this mean for your agency partners, and how will these changes affect your own operations? In this new whitepaper and study from Firstsource and Everest Group, learn about how data, design, domain expertise, and customization will define the future of collections. Find out what you should expect in a future-ready collection program. Prepare for the future of collections now.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

Levy & Associates and Kodak Law Announce Business Combination

COLUMBUS, OH -- Kodak Law, a tech-forward collection litigation law firm, and Levy & Associates, LLC, a leading collection/creditors’ rights firm, are announcing the combination of the two firms. Kodak Law has a large multi-state footprint representing clients in 14 states. Levy & Associates is a well-known firm in the receivables industry that partners with national industry participants and practices in 5 states.

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Cleared Out: Court Orders Enormous Set of Discovery to Be Produced–but Why?

As every TCPA class action lawyer knows, the primary strategy of the Plaintiff’s bar is to serve massively overbroad discovery demands to put enormous pressure on the Defendant to settle for millions of dollars.

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DFPI Marks Success in Implementation of the California Consumer Financial Protection Law

SACRAMENTO, Calif. -- A year after implementing one of the most expansive consumer protection laws in the country, the Department of Financial Protection and Innovation (DFPI) announced it has collected close to $1 million in restitution for consumers, fielded hundreds of additional complaints related to the law, and launched more than 100 investigations using its expanded authority under the California Consumer Financial Protection Law (CCFPL).

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Requesting Too Much Assistance from the Alleged Victim in Identity Theft Investigations

On February 28, 2022, the Court of Appeals for the Seventh Circuit affirmed a district court’s decision to enter summary judgment for a debt collector for alleged violations of the FDCPA and FCRA. Woods v. LVNV Funding, LLC and Resurgent Capital Services, L.P., No. 21-1981 (7th Cir. 2022). Focusing strictly on the FCRA claim, the plaintiff in Woods asserted that the debt collector violated section 1681s-2(b)(1)(A) by failing to conduct a reasonable investigation into his fraud claims.

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Prodigal Announces Partnership: Best-in-Class Contact Center Telephony Meets Best-in- Class Interaction Intelligence

MOUNTAIN VIEW, Calif.-- Prodigal, the intelligence layer for lenders, is proud to announce a strategic partnership with LiveVox, a leading cloud-based provider of customer service and digital engagement tools.

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Data Matters: How to Build the Foundation of your Data Stewardship & Security Programs - Session 1: The Basics

27 April 2022 at 02:00 p.m.

We have access to more data than ever in the collections space, but how do we know we’re using it to our advantage? How are we keeping it safe? This webinar series will address how to build a data stewardship program, why data standards are important, and how to keep your data secure, both internally and when you share it with a vendor.

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