Reg F FAQ: Disputes

Today, we're answering questions about Disputes, with assistance from John Bedard of Bedard Law Group, and Leslie Bender of Clark Hill.

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Thinking Differently: How Unifund Innovates

Unifund has several loose teams focused on different types of innovation and on improvement.  I say loose because, although each team has a core of subject matter experts and key resources, folks from other areas are often involved as the output from these teams makes its way through testing, evaluation and daily operations.  Perhaps “flexible” would be a better word than “loose”.

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Phillips & Cohen Associates Hires Amy Perkins as Chief of Staff

WILMINGTON, Del. -- Phillips & Cohen Associates, Ltd., the leading deceased account care and debt settlement portfolio management business servicing creditors in the US, Canada, UK, Ireland, Australia, New Zealand, Spain, Portugal, Germany, and Italy, is pleased to announce that Amy Perkins has joined its senior executive leadership team in the newly created role of Global Chief of Staff.

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Regulation F FAQ: Itemization Dates

Today, we're answering questions about Itemization Dates, with assistance from John Bedard of Bedard Law Group, and Leslie Bender of Clark Hill.

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FTC Provides Annual Letter to CFPB on Debt Collection Activities

On March 19, 2021, the Federal Trade Commission (FTC) released its annual letter to the CFPB on Debt Collection Activities.  The letter, found in its entirety here, describes the FTC’s efforts regarding debt collection during the past year.

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Sentry Credit, Inc. Appoints Megan A. Klamn as Director of Operations

EVERETT, Wash. -- Sentry Credit, Inc. (Sentry) is pleased to announce the appointment of Megan A. Klamn as the company’s new Director of Operations.  Since starting with Sentry in 2016,  Klamn has quickly risen through the ranks from Collector, Collection Supervisor, Collection Manager, and most recently Director of Collection Operations. 

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Bridgeforce Webinar Series: Vendor Selection and Implementation

31 March 2021 at 11:30 a.m.

Collections teams who are initiating or enhancing digitalization need a digital solution to serve many purposes. The solution must be the right organizational fit, while meeting impending regulatory changes and increased customer expectations from pandemic-driven digital usage.

Bridgeforce has developed a 3-part webinar series to help collections teams navigate the challenging process of selecting the right vendor solution that leads to a successful implementation. There’s no room for error because no organization can afford to sacrifice resources, time and money or hinder long-term success.

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Free Reports and Webinars

from insideARM.com

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» Prioritizing Regulation F Changes in Q1 & Q2

» Why Customers Won’t Take Your Call

» Why Agents Fail: A Contact Center Survey for Understanding Mistakes During Calls

» A Summary of Regulation F and Its Changes to the FDCPA

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