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Thinking Differently: How Unifund Innovates

Unifund has several loose teams focused on different types of innovation and on improvement.  I say loose because, although each team has a core of subject matter experts and key resources, folks from other areas are often involved as the output from these teams makes its way through testing, evaluation and daily operations.  Perhaps “flexible” would be a better word than “loose”.

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New: A Guide to Recent CFPB Rule Changes

Looking for an easy, digestible summary of new debt collection rules issued by the CFPB? You found it. With this new guide from TCN, you can quickly brush up on the recent compliance clarifications and make sure your contact center is on track. Learn about 7 Calls in 7 Days, Limited-Content Messages, Retaining Compliance Records, and Email and Text Messaging. Get the guide right here.
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insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

Phillips & Cohen Associates Hires Amy Perkins as Chief of Staff

WILMINGTON, Del. -- Phillips & Cohen Associates, Ltd., the leading deceased account care and debt settlement portfolio management business servicing creditors in the US, Canada, UK, Ireland, Australia, New Zealand, Spain, Portugal, Germany, and Italy, is pleased to announce that Amy Perkins has joined its senior executive leadership team in the newly created role of Global Chief of Staff.

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Regulation F FAQ: Itemization Dates

Today, we're answering questions about Itemization Dates, with assistance from John Bedard of Bedard Law Group, and Leslie Bender of Clark Hill.

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FTC Provides Annual Letter to CFPB on Debt Collection Activities

On March 19, 2021, the Federal Trade Commission (FTC) released its annual letter to the CFPB on Debt Collection Activities.  The letter, found in its entirety here, describes the FTC’s efforts regarding debt collection during the past year.

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ConServe Receives Better Business Bureau of Upstate New York Torch Award for Ethics

ROCHESTER, NY -- Continental Service Group, Inc., d/b/a ConServe announces that they have once again received Better Business Bureau of Upstate New York’s 2021 BBB Torch Award for Ethics in the Large Business Category.

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DCM Services Names Scott Foster Director of Business Development, Healthcare Revenue Cycle

MINNEAPOLIS, Minn. -- DCM Services, LLC (DCMS) the industry leader in estate and specialty account recovery solutions, announced the hiring of Scott Foster, MBA, CHFP, CRCR as Director of Business Development, Healthcare Revenue Cycle.

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Women in Consumer Finance 2021

6 December 2021 at 10:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a virtual and in-person conference and networking experience for ALL women in consumer finance.

Event Details »