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Nevada Extends Work From Home Until May 31, 2021

On March 5, 2021, Nevada’s Department of Industry and Financial Institutions Division provided guidance to Collection Agency Licensees and Registrants allowing the employees of licensees and registrants to work from home until May 31, 2021.  The full text of the guidance is below.

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New Survey Report: Which Factors Matter Most in Agent Success?

A new survey report reveals how collectors can collect more and explains what prevents better agent performance. In this new report from Balto Technologies, find out which factors inhibit agent success most. Here's a hint - it's not lack of training. On behalf of Balto, Centiment surveyed over 1,000 contact center agents to find out how contact centers, call centers, and agencies can take concrete steps to optimize agent performance. Get the results and the insight in this new, free report. Learn more.
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NCB Crown Asset Management Spring Oaks Capital

CFPB Debt Collection Rule Alert: 11 Whopping Misstatements You Need to Know About

As a passionate advocate for the accounts receivable management (ARM) industry, I have a growing concern about the misinformation flooding the marketplace related to the requirements of Regulation F in the final Consumer Financial Protection Bureau (CFPB) debt collection rule. Frankly, I’m shocked and dismayed by the ads, blogs, and webinars I’ve encountered that are proselytizing bad information about the most important, game-changing document to impact the third-party debt collection industry since 1977.

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Mourning the Loss of Henry “Hank” D. Markowe (11/26/33 – 03/04/21)

FMS Inc., Partners, Work Associates, and Family are deeply saddened to announce the passing of our dear friend and mentor Hank Markowe.

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Coast Announces Promotion of Micah Pulliam to President

WEST MONROE, La. – Coast Professional, Inc. (Coast) is pleased to announce the promotion of Micah Pulliam, CPA to President, which expands his role to President/Chief Financial Officer (CFO). He began his Coast career as Vice President of Finance in 2015 and later earned a promotion to Chief Financial Officer (CFO) in 2018, at which time he became a member of the company’s Operating Board, a role he will continue to maintain as President/CFO. He has played a vital role over the last six years in managing the fiscal responsibilities of the organization. Mr. Pulliam has 12 years of experience in financial operations and executive management. 

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Provana Partners with The Bureaus, Inc. to Redefine Media Management

CHICAGO, Ill. --  Provana, a leading provider of best-in-class technology solutions is proud to announce the release of the Provana Media Cabinet.  The Media Cabinet streamlines the processes debt buyers, creditors, and lenders use to manage the distribution of account-related documents, within their network.

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Missy Meggison Joins insideARM as General Counsel and Editor

ROCKVILLE, Md. -- The iA Institute and insideARM are proud to announce that Missy Meggison has joined the team in the role of General Counsel and Editor. With more than fourteen years in the industry, Missy is a seasoned receivables management professional.

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iA Strategy & Tech 2021

13 July 2021 at 09:00 a.m.

Hear from the experts who can help transform your strategy.

You don't want to spend one unnecessary cent on your accounts. Find out how evolving ideas in strategy, cutting-edge tactics and a sophisticated blend of technology can get you much, much closer to that ideal.

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