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Ninth Circuit Court of Appeals Confirms That Creditors Are Not Per Se Liable for Calls Placed by Collectors– but Rules Against Creditor Anyway

TCPAWorld has more than its fair share of raging debates: the definition of ATDS, whether contractual consent can be revoked, etc. Among the most frustrating – from my perspective – is the question of whether creditors might be automatically liable for TCPA violations by third-party collectors servicing debts even though sellers are not subject to such per se liability when telemarketers make calls on their behalf.

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3 Roadblocks to Implementing a Digital Collections Strategy

Mail and telephone collection? Customers are increasingly unlikely to respond. Right-party contact rates? Declining – making even the best dialer technology and strategies ineffective. Email and SMS have been around for at least 10 years or more. Why haven’t collectors meaningfully adopted these channels? For many agencies and lenders, three consistent roadblocks are responsible. Are these challenges preventing your organization from evolving? Find out in this new, FREE whitepaper from Katabat.



Supreme Court to the Rescue with a Narrow Interpretation of the FDCPA

The Fair Debt Collections Practices Act (FDCPA or Act) is an archaic consumer protection statute. Well-intentioned when enacted in 1977, unlike fine wine the FDCPA has not aged gracefully. Lower and appellate courts have pulled and twisted the Act in ways those regulated by it never expected.

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The First Party Summit - A New Kind of Conference

17 June 2019 at 06:00 p.m.

The industry's first-ever and only Summit focused totally on the unique challenges of First Party Collections, Outsourcing, and Customer Care.

Event Details »

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