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Can We Say Goodbye to Six-Figure Emotional Distress Jury Awards? The Future of Actual Damages Awards in Light of the Seventh Circuit’s Standing Decisions

Imagine you are a juror selected to sit for a case in which the plaintiff contends that the defendant debt collector violated certain provisions of the Fair Debt Collection Practices Act (“FDCPA”).  You and your fellow jurors find that the plaintiff established a prima facie case for a violation of the FDCPA and that the debt collector is liable to the plaintiff.  The judge then provides you with the following jury instruction:

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You Need to Know What Your 2020 Was Like to Predict 2021: Start with Your Employees

Honest feedback from employees can help change your organization for the better. But how do you get it?


Best Places to Work in Collections from insideARM can help you with just that. Don't miss your chance to win our annual Best Places to Work in Collections award. Whether you win or not, you can take the feedback and build a stronger organization that gets more clients and attracts better talent. Learn more and register here.
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insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital

Coast Receives 2021 Top Workplaces USA Recognition

GENESEO, N.Y. – Coast Professional, Inc. (Coast) is proud to announce it was recently named a 2021 Top Workplaces USA finalist. The Top Workplaces USA awards celebrate nationally recognized companies that prioritize a “people-centered culture.” The award is administered and launched by research partner Energage, LLC, an industry leader in employee engagement and recognition.

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Calling Balls and Strike on the Debt Collection Rule

Georgetown Professor Adam Levitin stops by Clark Hill’s Credit Eco to Go to provide his objective perspective on the CFPB's Final Debt Collection Rule. 

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Debt Collection Fintech InDebted Completes Acquisition to Enter U.S. Market & Announces Key Executive Hires

SYDNEY, Australia –– InDebted, the Sydney headquartered fintech that specializes in digital debt collection for unsecured consumer debt, today announced that it has acquired Delta Outsource Group Inc. (Delta) in the USA to launch its product and service into the American market, and hired three key executives to help globally scale InDebted.

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Provana Acquires Greenlight Office Solutions

CHICAGO, Ill. -- Provana, a leading provider of best-in-class technology solutions is proud to announce its acquisition of Greenlight Office Solutions.  Greenlight, a boutique software development and consulting company is known for delivering custom automation solutions for companies within the ARM industry.

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HS Financial Group Announces HUBZone Certification and Promotion of Lauren Summers to Vice President

CLEVELAND, Ohio -- HS Financial Group (HSFG), a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), is pleased to announce its certification as a Historically Underutilized Business Zone (HUBZone) business by the Small Business Administration.  We are also excited to announce the promotion of Lauren Summers to Vice President.

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Women in Consumer Finance 2021

6 December 2021 at 10:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a virtual and in-person conference and networking experience for ALL women in consumer finance.

Event Details »