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New Trade Association Aims To Improve Consumer Credit Experience

The American Association of Consumer Credit Professionals (AACCP) recently held a press briefing to announce its new formation as a trade association dedicated to advocating for “holistic consumer credit repair.”  Despite the word “repair” missing from the trade group’s name, the association is comprised of credit repair industry experts and advocates for the credit repair industry.

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2021: The State of the Debt Collections Industry & Top Predictions by EXL PayMentor and Argus

11 March 2021 at 01:00 p.m.


COVID-19 has brought some unprecedented challenges and affected millions of individuals and businesses. The lending market that was thriving with a significant surge is quickly transitioning the focus away from loan origination to loan restructuring and modified repayment terms to manage a substantial increase in delinquency rates across lenders. The key driver for lenders across the board will be to help borrowers properly traverse through the challenging times while protecting their liquidity position through proper risk management and adopting AI & data-led debt collections strategies.


By participating in this complimentary webinar you will gain insights into the major trends and challenges that the lenders are set to face in their debt collections process. Hurry up, as the number of participants is limited. Register Now »
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insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital

Ontario Systems Acquires Pairity to Embed the Power of Machine Learning in Its Industry-Leading Collections Technology

MUNCIE, Ind. – Ontario Systems, a leading provider of enterprise software that automates complex workflows, accelerates revenue recovery and simplifies the payment process for healthcare, accounts receivable management (ARM) and government clients, today announced its acquisition of Pairity, a cutting-edge provider of artificial intelligence (AI) and machine-learning capabilities that allow collection teams to maximize revenue recovery by uncovering new data insights at scale.

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GA Releases its 12th Annual M&A Update for ARM Industry Transactions

ROCKVILLE, Md. – Greenberg Advisors (GA), an M&A specialist in Accounts Receivable Management (ARM) industry transactions, announces the release of its year-end 2020 M&A Update (Read it here). This report includes data and analysis of trends that GA has observed in the market, based on its completion of many transactions in 2020 and its decades of experience in advising in such transactions.

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Washington State's Temporary WFH Rules for Collection Agencies Are Now Permanent: What You Need to Know

On 15 February, Washington State finalized its permanent work from home rules for the collection industry. They are effective immediately, and require collection agencies licensed in Washington to take certain actions.

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Framing the Discussion of the Role of Consumer Financial Services

A financial services system must work for everyone. But how is that goal achieved? In 1968, President Johnson formed the National Commission on Consumer Finance (NCCF) which later issued a report in 1972 with recommendations of ways to change and improve a growing consumer financial services industry. Over fifty years later, the Consumer Financial Protection Bureau (CFPB) formed a Task Force on Federal Consumer Financial Law.

The Task Force was charged with putting together a report which would offer recommendations to meaningfully improve consumer protections and the financial marketplace.

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eCollections Debt Management Platform Announces New Business Import Tool

ADDISON, Texas -- Sentinel Development Solutions is pleased to announce the release of eImport™, our new import tool that provides eCollections™ customers with a powerful new way to accept and prepare new business for collection/recovery activity. With an advanced, intuitive interface, eImport™ gives operations the ability to easily and quickly add new business and performs advanced functions like duplicate checking/matching and validation as well as advanced automation. “Powerful control over data is a key component for modern collections operations”, says Tim Cain, CEO of Sentinel.  “Our customers are reporting fantastic results with eImport™. They love it and that’s why we’re in business – to provide technology that brings real and immediate value and that keeps our customers on the leading edge of technology.”

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Prioritizing Regulation F Changes in Q1 and Q2

25 February 2021 at 01:00 p.m.

Regulation F goes into effect on November 20, 2021 -- and for some, that means a list of projects to prioritize and execute in less than 11 months.  Join this webinar to hear ways to strategically and effectively prioritize what needs doing now (as well as what might be able to be pushed a little later).

Event Details »