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“You Hurt My Feelings!” An Examination of Emotional Distress Damages under the FDCPA

In December 2020, the United States Court of Appeals for the Seventh Circuit issued six opinions addressing Article III standing issues related to violations alleged under the Fair Debt Collection Practices Act (“FDCPA”). These opinions revisit the Supreme Court’s decision in Spokeo, Inc. v. Robins and clarify that a plaintiff in an FDCPA case is required to provide proof of a concrete injury in fact to establish Article III standing.

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New Whitepaper: 8 Requirements Your Payment Provider Must Have in the ARM Industry

When it comes to the Accounts Receivable Management (ARM) market, payment processing is not so simple. Offering consumers a variety of payment options, including online portals, text messages, and IVR, seems simple enough. Still, there's a lot going on in the background that makes those payments happen. In this new, free whitepaper from BillingTree, find out about the features and compliance that a payment processor must have to keep their ARM partners operating efficiently.  Click here for more.
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NCB MRS Crown Asset Management Spring Oaks Capital

AG of New York Extends Debt Collection Suspension for 10th Time

Citing impacts from the spread of the coronavirus disease, New York Attorney General Letitia James announced yesterday that the state has renewed, for the 10th time, an order to halt the collection of medical and student debt owed to the state of New York.

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Who Regulates The Regulators? Ed Perlmutter – A New ARM Influencer

The power in Washington, DC is shifting . . . quickly, but the Democratic stronghold on Congressional oversight of the CFPB remains steady.  Maxine Waters (D-CA), Chairwoman of the House Committee on Financial Services recently announced new Subcommittee Chairs for the 117th  Congress, appointing  Ed Perlmutter (CO-7) as the new Chairman of the Subcommittee on Consumer Protection and Financial Institutions (CPFI).  House Rules give this position significant influence over the CFPB and ARM industry.

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California’s Version of the CFPB Is Investigating a Dozen Debt Collectors —And This is Just the Start

With Democrats in control of the White House, Senate and House of Representatives, consumer financial services companies are understandably anxious about the regulatory environment.

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Crown Asset Management, LLC (CAM) Today Announced the Promotion of Five Team Members

DULUTH, Ga. Crown Asset Management, LLC (CAM) Today Announced the Promotion of Five Team Members.

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CFPB's Acting Director Uejio Sends Message to Staff, Signaling Changes to Come

Yesterday, Consumer Financial Protection Bureau Acting Director Dave Uejio sent a note to employees to communicate that there would be new priorities and a new vision of consumer protection coming soon. Here is the full text of the letter:

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Women in Consumer Finance 2021

6 December 2021 at 10:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a virtual and in-person conference and networking experience for ALL women in consumer finance.

Event Details »