SACRAMENTO, Calif. – Members of Receivables Management Association International (RMAI) elected Officers and Directors to its Board for 2021. Due to the pandemic which created so much uncertainty and program cancellation, all 2020 officers will be serving in their same positions for 2021. Of the ten-member Board, nine are continuing service from the previous year. The 2021 Officers and Directors are:
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The accounts receivable management (ARM) industry learned some new terms just a few years ago: call blocking and call labeling. This year, the new term you need to be aware of is “text blocking.” It seems that at least one major carrier has declared debt collection texts off-limits, regardless of procedures or level of compliance.
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As TCPAWorld previously reported, the Federal Communications Commission (FCC) may have unintentionally expanded prior express written consent requirements when it recently codified certain Telephone Consumer Protection Act (TCPA) exemptions for informational prerecorded or artificial voice calls to residential lines and imposed number limits and opt-out requirements. https://tcpaworld.com/2021/01/18/written-consent-required-for-informational-calls-how-the-fccs-recent-tcpa-ruling-may-have-unintentionally-expanded-pewc-requirements/
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