9th Circuit Rejects "Worthless" Settlement in FDCPA Voicemail Case Where Message Left Was Similar to One Proposed by CFPB

On January 25th, the Ninth Circuit Court of Appeals partially reversed and remanded a Fair Debt Collection Practices Act (FDCPA) settlement against debt collector ARS National Services, Inc. (ARS) over voice messages left on class members' voicemail, criticizing a magistrate judge for approving a settlement that forfeited 4 million members' rights to pursue future class claims in exchange for “worthless injunctive relief.”

Read the Whole Story »

(sponsored)

A Concise, FREE guide and checklist to help you manage TCPA

TCPA rule-changes have lead to confusion and uncertainty in the industry, as call centers and legal teams struggle to make full sense of the new regulations in light of potentially contradicting statutes and nuanced exemptions regarding call consent, system compliance, and the cost of regulatory infractions. Get your up-to-the-minute TCPA guide and checklist, from TCN, right here. 

News and Opinion

from insideARM.com

» 9th Circuit Rejects "Worthless" Settlement in FDCPA Voicemail Case Where Message Left Was Similar to One Proposed by CFPB

» 1st Cir. Holds IRS 1099-A Forms Did Not Violate Discharge Injunction

» Compliance Professionals Forum Announces 2017 Editorial Review Board Members

» IACC Elects 2017 Board of Directors

» Letter Asking Consumer to Consider Payment Arrangements and Requiring Signed Consent Judgment Deemed FDCPA Violation

» FrontLine Group Positions Itself for U.S.-based Contracts in 2017

» PHH Files Supplemental Response to CFPB’s Rehearing petition; Opposes State AGs’ Motion to Intervene

» KM2 Solutions Adds 5 New Major Auto Finance Clients and their Programs to Near Shore Call Centers during Q4 2016

1st Cir. Holds IRS 1099-A Forms Did Not Violate Discharge Injunction

The U.S. Court of Appeals for the First Circuit recently affirmed a bankruptcy court’s ruling that a mortgagee did not violate the discharge injunction in 11 U.S.C. § 524(a) by sending IRS 1099-A forms to borrowers after their discharge, agreeing that the IRS forms were not objectively coercive attempts to collect a debt.

Read the Whole Story »

insideARM Jobs

» VP of Sales - Government and GA - ConServe - United States

» Director of Business Development - Western Region - ConServe - West USA

» Director of Business Development - Eastern Region - ConServe - Eastern USA

» Senior Collections Account Executive - Equifax Inc. - St. Louis, MO

» Vice President of Sales Healthcare Vertical - Optio Solutions, LLC. - Remote, CA

All Jobs

Just Updated: insideARM's CFPB Consent Order Report

Get quick, concise insight into every consent order relevant to your business - all in one report. Now updated through January. Get every update for this report - plus the critical intelligence you need on emerging industry compliance practices - when you join insideARM's Compliance Professionals Forum.

Free Reports and Webinars

from insideARM.com

» Complete Guide to TCPA and a Compliance Checklist

» IMPROVING COLLECTIONS OPERATIONS with Data-Driven Portfolio Scoring

» What Financial Services Can Teach Hospitals About Collections

» 2015 Cost of Compliance Survey Report

» When David Meets Goliath: How Agencies of All Sizes Use Their Tech to Compete With Larger Market Participants

» HIPAA Critical: Are You Ready for a HIPAA Audit?

View all Free Reports and Webinars