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CFPB Taskforce Report (Part 1): A Deep Dive Into the 4 Main Debt Collection-Related Topics of Volume 1

Yesterday, the Consumer Financial Protection Bureau (CFPB) released the report issued by its Taskforce on Consumer Financial Law. The report consists of two volumes and clocks in at 700 pages combined. Volume 1 consists of a scholarly analysis of the consumer financial law sphere, while Volume 2 focuses on 100 recommendations that the Taskforce makes to the Bureau's Director. Debt collection makes an appearance in Volume 1, but none of the recommendations specifically focus on debt collection. However, some of the recommendations might be of interest to industry members. Over the next two days, we'll provide detailed summaries of related sections. Below we discuss the four major areas where debt collection appears in Volume 1. Tomorrow in Part 2, we'll go over the related recommendations.

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New whitepaper - a guide to understanding collection and process automation for collections law firms

When should you start looking for a digital collection automation solution? What factors matter most when choosing an effective solution? What should and should not be automated? Get the answers to these critical questions and more in "Automation for Transforming the Debt Collection Management Landscape," a brand-new, free whitepaper from AgreeYa. 


Get the answers here.


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A Review of 2020 FDCPA and TCPA Opinions from the Second Circuit

The Second Circuit was relatively quiet when it came to the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA) in 2020, but when it did issue opinions, several were quite impactful in our industry. Most significant was its decision to side with the Ninth Circuit and its broad interpretation of an automatic telephone dialing system which likely helped set the stage for the Supreme Court to resolve the split in 2021.  The following is a chronological report of the Second Circuit’s opinions in FDCPA and TCPA cases.

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WATCH REPLAY: insideARM Presents: Vendor Partnerships and the Final Rule

Vendors to the collection industry are a vital part of the consumer debt ecosystem -- and they have a role to play in helping agencies innovate and strategize under the CFPB's Final Rule.


Hear from LiveVox, Neustar, Ontario Systems, RevSpring, and TransUnion as we talk about what changes are necessary to your various out-sourced functions, and how these vendors view the Final Rule.


Our speakers will be:


- Jim Lynch, Sr. Director, Product Marketing, LiveVox, Inc.

- Todd Meeks, Director of Risk Product Management, Neustar,

- Chris Beebe, Director, Product Management, Ontario Systems,

- Cheryl Kananowicz, President Financial Services, RevSpring, and

- Peter Ghiselli, Vice President, Collections, TransUnion


Watch Replay Now »


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