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FCC Issues Order Limiting Call Volumes Permitted Under TCPA Exemptions

Just before the new year, the Federal Communications Commission (FCC) issued a critical report and order implementing section 8 of the TRACED Act—specifically, the FCC has reviewed all of its previous content-specific exemptions under the Telephone Consumer Protection Act (TCPA) to provide the additional findings Congress required. Most importantly the FCC limited the call volumes permitted under four commonly-used exemptions, including a limit on call made to residential lines using an artificial or pre-recorded voice. Read on for more info on each of the four items.

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New Whitepaper: 8 Requirements Your Payment Provider Must Have in the ARM Industry

When it comes to the Accounts Receivable Management (ARM) market, payment processing is not so simple. Offering consumers a variety of payment options, including online portals, text messages, and IVR, seems simple enough. Still, there's a lot going on in the background that makes those payments happen. In this new, free whitepaper from BillingTree, find out about the features and compliance that a payment processor must have to keep their ARM partners operating efficiently.  Click here for more.

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Part 2 of the CFPB's Final Debt Collection Rule (Reg F) is Here

Part 2 is here and, at long last, we now have the complete final debt collection rule — Regulation F — from the Consumer Financial Protection Bureau (CFPB or Bureau). This part of the rule relates to validation notices, time-barred debt, and passive debt collection. How did the final rule come down on these topics? Continue reading to find out.

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WATCH REPLAY: insideARM Presents: Vendor Partnerships and the Final Rule

Vendors to the collection industry are a vital part of the consumer debt ecosystem -- and they have a role to play in helping agencies innovate and strategize under the CFPB's Final Rule.


Hear from LiveVox, Neustar, Ontario Systems, RevSpring, and TransUnion as we talk about what changes are necessary to your various out-sourced functions, and how these vendors view the Final Rule.


Our speakers will be:


- Jim Lynch, Sr. Director, Product Marketing, LiveVox, Inc.

- Todd Meeks, Director of Risk Product Management, Neustar,

- Chris Beebe, Director, Product Management, Ontario Systems,

- Cheryl Kananowicz, President Financial Services, RevSpring, and

- Peter Ghiselli, Vice President, Collections, TransUnion


Watch Replay Now »


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