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Credit Eco To Go: Data, Data Everywhere...

The Consumer Financial Protection Bureau (CFPB) has always been curious of Big Tech and its penetration into the financial services sector. That curiosity took center stage last month when the CFPB ordered six (6) of the most well-known technology companies (Google, Apply, Facebook, Amazon, Square and PayPal) to turn over information about their “products, plans and practices” when it comes to their payment platforms.

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New Whitepaper - Playing by the Rules: A Case Study on Compliant Convenience Fees in ARM

Agencies can add 2% to 3% back to their contingency fee margins by asking consumers to absorb credit or debit card merchant costs, but that strategy comes with significant compliance risk - from the FDCPA, CFPB rules, and multiple state laws. Plus, the card brands have very specific rules, too. In this new whitepaper from Payscout, find out how one high profile agency successfully deployed this strategy only after acing convenience fee compliance. Learn more.
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insideARM is grateful to our 2024 Strategic Supporters:

NCB Crown Asset Management Spring Oaks Capital

ACA Welcomes Eterna Compliance Training to its Members

Roswell, Ga. -- ACA International, The Association of Credit & Collection Professionals, has added Learn.net’s Eterna compliance training platform to its Alliance ACA program. The Alliance ACA program is made up of a select group of trusted vendors who provide valuable and affordable products and services to the accounts receivable management (ARM) industry. The Eterna program was selected after a stringent due-diligence process and approval by members of the ACA Holding Company Board of Directors.

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CFPB Releases A Reg F Consumer FAQ

For most in the industry, it’s hard to imagine not being totally obsessed with Regulation F. But, it’s possible the average consumer wasn’t even aware of a change in debt collection law until they saw this NPR article, or one like it. And while the industry has been hyper-focused on complying with Regulation F, its real impact remains to be seen.

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Consumer Sentiment Towards Financial Futures Positive: Encore Capital Group's Economic Freedom Study

Encore Capital Group has published its first Economic Freedom Study, which details consumer sentiment around their financial situations, as well as the economy in general, in both the US and UK. The survey included 2,600 people in the US and UK, with 300 low-income respondents in each location.

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TransUnion and Neustar Announce Transaction Close

Chicago, Ill. -- TransUnion (NYSE: TRU) and Neustar Inc. (“Neustar”), announced on December 1, 2021 that TransUnion has completed its $3.1 billion acquisition of Neustar from a private investment group led by Golden Gate Capital and with minority participation by GIC.

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Spring Oaks Hires Tim Rees as Director of Operations

Chesapeake, Va. -- Spring Oaks Capital has hired Tim Rees as Director of  Operations. In this role, Tim will lead the  day-to-day operations of our  Chesapeake-based contact center and  report to Chief Operating Officer Jason  Collins. Tim joins Spring Oaks Capital  after holding key positions with both  HSBC (NYSE: HSBC) and PRA Group  (NASDAQ: PRAA) as well as roles in the credit union and fintech sectors. Tim’s background  serving in senior executive positions within both publicly traded companies and innovative venture capital-backed fintech platforms provides him with highly relevant experience to  make an immediate impact at Spring Oaks.

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Women in Consumer Finance 2021 (Virtual)

13 December 2021 at 11:00 a.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »