Consumer Sentiment Towards Financial Futures Positive: Encore Capital Group's Economic Freedom Study

Encore Capital Group has published its first Economic Freedom Study, which details consumer sentiment around their financial situations, as well as the economy in general, in both the US and UK. The survey included 2,600 people in the US and UK, with 300 low-income respondents in each location.

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TransUnion and Neustar Announce Transaction Close

Chicago, Ill. -- TransUnion (NYSE: TRU) and Neustar Inc. (“Neustar”), announced on December 1, 2021 that TransUnion has completed its $3.1 billion acquisition of Neustar from a private investment group led by Golden Gate Capital and with minority participation by GIC.

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Spring Oaks Hires Tim Rees as Director of Operations

Chesapeake, Va. -- Spring Oaks Capital has hired Tim Rees as Director of  Operations. In this role, Tim will lead the  day-to-day operations of our  Chesapeake-based contact center and  report to Chief Operating Officer Jason  Collins. Tim joins Spring Oaks Capital  after holding key positions with both  HSBC (NYSE: HSBC) and PRA Group  (NASDAQ: PRAA) as well as roles in the credit union and fintech sectors. Tim’s background  serving in senior executive positions within both publicly traded companies and innovative venture capital-backed fintech platforms provides him with highly relevant experience to  make an immediate impact at Spring Oaks.

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FTC Releases Do Not Call Registry Data Book

On November 23, 2021, the FTC released its 2021 Do Not Call Registry Data Book. This is the 13th year of publication for the data book.

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What to Expect: Day 1 of Regulation F

When the CFPB published part one of the debt collection rule on October 30, 2020, and then part two a few weeks later, a little over a year seemed like plenty of time to understand, and comply with, the Regulation’s requirements. It was also a year full of discussion, debate, and conversation about how the industry would change and adapt once the Regulation went into effect.

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FFAM360 Alliance of Companies Earns Recognition as a 2021-2022 Great Place to Work

Peachtree Corners, Ga. -- The First Financial Asset Management (FFAM360)  family of companies, a world-class organization providing revenue-centric solutions to specifically address all phases of the credit and revenue lifecycle, recently earned recognition as a 2021-2022 Great Place to Work-Certified™ business by Great Place to Work®. Certification is achieved through an outside review of company culture benchmarks and the Trust Index, a research-backed employee survey measurement tool.

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Beyond Compliance: Outreach Strategies & Intelligent Contact Data For a Reg F World

TODAY! 2 December 2021 at 02:00 p.m.

The Consumer Financial Protection Bureau’s new Regulation F is set to transform traditional collections practices. Now more than ever, every call and email must count.

Unique behavioral intelligence on phones and emails enables organizations to optimize outreach attempts, maintain RPC rates, and meet CFPB regulations. Learn how MRS has partnered with Neustar to harness the power of behavioral data to increase reach and maximize efficiency using the best phone/email and the best time-of-day to contact each consumer, to increase effectiveness while adhering to Reg F guidelines.

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Free Reports and Webinars

from insideARM.com

» Playing by the Rules: A Case Study on Compliant Convenience Fees in ARM

» The Customer Preference Playbook

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» Katabat Presents: Omnichannel Channel Strategies for the Long-Term

» Automating Call Wrap-up Can Transform Agent Productivity - Find out How

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