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Text of New Compromise “Robocall” Bill Just Released–and it's Huge!

Well it has been a long time coming but Congress just released the compromise bill that appears highly likely to pass both chambers and will modify the Telephone Consumer Protection Act (“TCPA”) to make it even more important.

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Omni-Channel Collections is here! Are you ready?

Omni-Channel Collections is here, are you ready? According to Telrock, an emerging leader in collection platform technology, more than two-thirds of those organizations collecting on consumer credit debt are not ready. Many of the legacy collection software platforms in use today are outmoded and were never designed to fully support omni-channel collections. In this article, learn about what features and functions a collection system must provide in order to properly support omni-channel collections, and how modern collection software are able to help drive overall better collections results through seamlessly integrated multi-channel communications, automated omni-channel orchestration, and frictionless customer engagement across channels.


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You Oughta Know, 2 December 2019

Welcome to You Oughta Know, a collection of links from around the internet that you should probably know about.

  • Zombie debt: Sometimes it’s best to let dead debt be. "Let me say this up front. If you borrow money, you should make an honest effort to repay it. But when life interrupts your ability to handle your liabilities — say, by a job loss or medical crisis — state laws say creditors can’t use the courts to chase you forever." (WaPo)
  • CFPB Requires Screening Firm to Pay $8.5 Million for Alleged FCRA Violations. "On November 22, 2019, the Consumer Financial Protection Bureau (CFPB) – an agency enforcing federal consumer financial laws – filed a proposed Stipulated Final Judgment and Order that will require a background screening company to pay $6 million in monetary relief and a $2.5 million civil money penalty to resolve allegations of Fair Credit Reporting Act (FCRA) violations, according to a news report from the CFPB." (ESR)
  • Here are the states whose residents are the best at managing their money. "States with higher incomes may not be the ones where residents have the best credit scores, a new report from CreditCards.com shows. While some of that could be due to younger populations with short credit histories, other key criteria — such as high debt or delinquencies — drag down scores." (CNBC)


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The State of Third-Party Collections 2019: Challenges, Trends and Innovations

5 December 2019 at 02:00 p.m.

Join this webinar for a deep dive into TransUnion's first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

Event Details »


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